Licence Key Empty?

This is the area for a general support questions, discussions and information that you can read and share. Post your experiences, stats and tricks and tips that are not covered elsewhere. Remember, for questions please search the FAQ first, as your question may already be answered.

Moderators: wizard, magicspam

Post Reply
alligator83
Posts: 5
Joined: Tue May 18, 2010 5:44 am

Licence Key Empty?

Post by alligator83 » Fri Jul 23, 2010 4:13 am

Out of the blue I get 5000 emails last night instead of 500. I find MagicSpam is Disabled and a message saying "Your licence key is currently empty". I try to re-install but I get: "PleskFatalException: Unable to connect to database...etc...Too many connections".
Nobody has touched the Plesk or MagicSpam configuration for weeks.
Can anybody help?
Top
magicspam
Posts: 1563
Joined: Tue Oct 28, 2008 2:27 pm

Re: Licence Key Empty?

Post by magicspam » Fri Jul 23, 2010 8:50 am

This issue has been escalated to email. The latest response is included here in the event others experience this issue:

"There are may be a couple of issues here. First, please remove your current module and install the latest version which Parallels uploaded to their download site. The latest version solves a licensing detection issue, that may be part of your problem."
-- MagicSpam Support Team --
Top
Post Reply

Return to “General Discussions and Support Questions”

Who is online

Users browsing this forum: Bing [Bot] and 19 guests