Hello guys, i´m trying to reactivate my magicspam and got problem, when i try to edit the license or update it, i got the message saying that that licenses is associeted with another server installation, so i disactivate it from the magic spam website, and remove from my server, now i´m tryint to reinstall the magic spam, when itry to download the program, i need to insert the license, and i got the message "invalid license", i got this license last week, please help me, it´s urgency.
thanks
Problems with license to reactivate the MagicSpam
Re: Problems with license to reactivate the MagicSpam
Just to clarify, are you trying to install MagicSpam on another server? If you are trying to use it on another system, you will need to contact sales@magicspam.com and ask them to re-assign the license key from your current server to the new one.
-- MagicSpam Support Team --
Re: Problems with license to reactivate the MagicSpam
No, i´m not, i have disable the Magic Spam in this server for a client that i move to a dedicated server, so now i want to enable it again, but got problem, then there is a option to edit the license, i click on it, and click in save, and appears an error saying that this license is associeted with other server installation, but is not, so i remove Magic Spam Modules from my server, and try to reinstall, but when i try to download and inform my license i got a message Invalid License. So now, i don´t have Magic Spam installed into my server, and i can´t download to reinstall, what i need to do to reinstall the Magic Spam in the same server using my actual license?? Or i need to change the license?
I was talking to Michael by email, but until now he didn´t resolve my problem, what i need to do, please help me to resolve this!!!
I was talking to Michael by email, but until now he didn´t resolve my problem, what i need to do, please help me to resolve this!!!
Re: Problems with license to reactivate the MagicSpam
For any licensing issues, please contact sales [at] magicspam [dot] com and they will be happy to assist you!
-- MagicSpam Support Team --
Re: Problems with license to reactivate the MagicSpam
I already did this, i was talking with Michael, but yesterday he stoped to talk to me, i´m waiting him because i need to set up again the Magic Spam.
Thanks
Thanks
Re: Problems with license to reactivate the MagicSpam
Have you been able to resume your contact with Michael?
-- MagicSpam Support Team --
Re: Problems with license to reactivate the MagicSpam
Yes, i did this, he sent me a new version of magicspam compiled for my system, and them the License works.
Thanks
Thanks
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