Log search not working

[rbstern1]

Howdy.

I haven't used the log search in a while, and I appreciate the expanded list of searchable fields now provided.

Unfortunately, a simple search on email address for recipient is not working. All other fields left untouched. The recipient email address being searched (mine) should have many results shown in the result, but are presented as "No results found, consider revising your search criteria".

Magicspam version 2.1-20.3
Plesk Obsidian v18.0.55_build1800230919.07 os_CentOS 7

Thanks.

[BBS]

same here on Version 2.1-20.3.
Plesk Obsidian v18.0.55_build1800230919.07 os_RedHat el8
AlmaLinux 8.8

Log Search not working!!!
Please fix it! Its important to use.

[sam]

HI,

We have same issues. log search not working....!

It shows "No results found, consider revising your search criteria"

Magicspam Version 2.1-20.3

Plesk Obsidian v18.0.56_build1800231106.15 os_Ubuntu 20.04
AND
Plesk Obsidian v18.0.56_build1800231106.15 os_CentOS Linux 7.9.2009

Please help to fix it! thanks

[magicspam]

Hello Sam,

Thank you for your post.

We are aware of an issue affecting some of our customers with the new log search functionality released in the latest version.

In order to resolve the issue, please try using the solution in the following forum post:

https://forums.magicspam.com/viewtopic. ... 5&t=237583

Please let us know if you have any questions.

[sam]

Dear Support,

Sorry for that it is still not work...Please help,thanks

[magicspam]

A new package was released on November 30th, 2023, that should address this.

To upgrade if your server has already upgraded to Plesk 18.0.57, you will need to have your MagicSpam license key, and you can download the new package directly from:

https://www.magicspam.com/download

From there, you can install on your server using command:

plesk bin extension --upgrade /path/to/new/magicspam/package

Alternatively, you can try running command:

/usr/local/psa/admin/sbin/modules/magicspampro/package-updater -o -a -m