I just upgraded my WHM/cPanel and now MagicSpam doesn't work

This is where the frequently asked questions, and responses is kept. You should do a quick search on any questions before posting to the general forum. Your question may already be answered.

Moderators: wizard, magicspam

Post Reply
magicspam
Posts: 1563
Joined: Tue Oct 28, 2008 2:27 pm

I just upgraded my WHM/cPanel and now MagicSpam doesn't work

Post by magicspam » Tue Jan 17, 2017 5:37 pm

Q: I just upgraded my WHM/cPanel and now MagicSpam PRO doesn't work!

A: While our software does a best effort to adapt to its underlying conditions, a full WHM/cPanel upgrade can sometimes cause MagicSpam PRO to no longer work for cases where it might overwrite configuration files that MagicSpam uses to integrate.

You can fix this by removing the MagicSpam, then re-installing it again:

Uninstall:
rpm -e magicspampro-cpanel

Install:
rpm -ivh magicspampro-cpanel<package name>).rpm

Please note that all settings, statistics, and log data will be preserved.
-- MagicSpam Support Team --
Top
Post Reply

Return to “Frequently Asked Questions (FAQ)”

Who is online

Users browsing this forum: No registered users and 2 guests