Email deleted from sender in RBL and BMS list

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tmunix
Posts: 6
Joined: Wed Jul 13, 2016 11:34 am

Email deleted from sender in RBL and BMS list

Post by tmunix » Thu Jul 14, 2016 4:08 am

Hi,
I installed MagicSpam Pro on my server with Plesk 12, but my consumer don't receive so many email if present in RBL and BMS list.

Please how can i remove a Enforced from BLOCK_LISTS ( BMS ) and BLOCK_RBL_LISTS ( RBL ) and set this rule as FLAG whitout delete automaticaly email?

Please i need to change this so far!
Thank you
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magicspam
Posts: 1563
Joined: Tue Oct 28, 2008 2:27 pm

Re: Email deleted from sender in RBL and BMS list

Post by magicspam » Thu Jul 14, 2016 11:57 am

Hello tmunix,

Thank you for posting on the MagicSpam Support Forums.
If we understand correctly, you would like to set the FLAG option for BMS and RBL rules so that email is quarantined.

You may make these changes within

Settings -> IP reputation Lists

in your MagicSpam admin interface and set BMS and RBL rules to FLAG.

Please let us know if you have any further questions.

-- MagicSpam Support Team --
-- MagicSpam Support Team --

tmunix
Posts: 6
Joined: Wed Jul 13, 2016 11:34 am

Re: Email deleted from sender in RBL and BMS list

Post by tmunix » Thu Jul 14, 2016 1:14 pm

Sorry but RBL list i can't set as FLAG, but i can set only ON and OFF.

how can I do?

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magicspam
Posts: 1563
Joined: Tue Oct 28, 2008 2:27 pm

Re: Email deleted from sender in RBL and BMS list

Post by magicspam » Thu Jul 14, 2016 4:38 pm

Hello tmunix,

Our apologies for the confusion. Upon double checking and escalation we can indeed verify that the RBL FLAG options are missing at the moment.

We have submitted a feature request ticket for this to our development team, and if you would like to check on its status in the future, please referent TT#659

For the time being, you might choose to only use RBL lists that you have full confidence in.

Thank you for understanding and please let us know if you have any further questions.


-- MagicSpam Support Team --
-- MagicSpam Support Team --

tmunix
Posts: 6
Joined: Wed Jul 13, 2016 11:34 am

Re: Email deleted from sender in RBL and BMS list

Post by tmunix » Fri Jul 15, 2016 12:22 pm

Hello MagicSpam,

thank you for understand my issue.
I hope the development team can release soon a new update.

Thank you
Tmunix

magicspam
Posts: 1563
Joined: Tue Oct 28, 2008 2:27 pm

Re: Email deleted from sender in RBL and BMS list

Post by magicspam » Fri Jul 15, 2016 4:05 pm

Hello tmunix,

You are very welcome!

Please let us know if you have any further questions.

-- MagicSpam Support Team --
-- MagicSpam Support Team --

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