Magic Spam was blocking MOST of the connections

mywebspinners · Post by **mywebspinners** » Mon Nov 02, 2015 7:30 am

For the last 24 hours Magic Spam was blocking MOST of the connections from external networks, so it could also be a source of the email failures your clients reported. 550 error means, it just rejects the email with error code 550.

Why was this happening?

magicspam · Post by **magicspam** » Mon Nov 02, 2015 2:19 pm

Hello mywebspinners,

Thank you for your post.

To help troubleshoot this issue, could you please provide log files or screenshots from MagicSpam and/or your mail server during this period?

Also, let us know a little bit more about your system so that we can better answer your question:
Operating System
Platform (Plesk, cPanel, etc.)
MTA (Postfix, Exim, Qmail, etc.)
MagicSpam version

You can send your reply via email to support@magicspam.com

Please let us know if you have any further questions.

-- MagicSpam Support Team --

magicspam · Post by **magicspam** » Wed Nov 18, 2015 5:05 pm

Hello mywebspinners,

Thank you for contacting our support via email.

Looking at the logs that you provided, the rejections appear to be legitimate to us.

Could you please point out a few examples where deliveries were blocked
that should not have been.

Please let us know if you have any further questions.

-- MagicSpam Support Team --

Wizard IT Products
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