Licence Key Empty?

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alligator83
Posts: 5
Joined: Tue May 18, 2010 5:44 am

Licence Key Empty?

Post by alligator83 » Fri Jul 23, 2010 4:13 am

Out of the blue I get 5000 emails last night instead of 500. I find MagicSpam is Disabled and a message saying "Your licence key is currently empty". I try to re-install but I get: "PleskFatalException: Unable to connect to database...etc...Too many connections".
Nobody has touched the Plesk or MagicSpam configuration for weeks.
Can anybody help?
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magicspam
Posts: 1563
Joined: Tue Oct 28, 2008 2:27 pm

Re: Licence Key Empty?

Post by magicspam » Fri Jul 23, 2010 8:50 am

This issue has been escalated to email. The latest response is included here in the event others experience this issue:

"There are may be a couple of issues here. First, please remove your current module and install the latest version which Parallels uploaded to their download site. The latest version solves a licensing detection issue, that may be part of your problem."
-- MagicSpam Support Team --
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