Unable to change IP Reputation List
Unable to change IP Reputation List
"Unable to save your IP Reputation List changes" is the message I receive when I save the settings of my IP Rep list. I have tried disabling and enabling MS, but the problem persists. I have removed the module and reinstalled it, and still get the message. This is a critical problem for me, as I have a client that needs to receive email from systems being blocked by MIPSpace (rubylane.com and Etsy.com).
Re: Unable to change IP Reputation List
Could you please check the permissions on the following file on your server?
This should be owned by user and group psaadm. If the permissions are correct, could you run the following command on your server and send us the results?
Thank you for helping us debug this issue.
Code: Select all
/etc/magicspam/control/bms.enabled
Code: Select all
/usr/share/magicspam/bin/register -a ; echo $?
-- MagicSpam Support Team --
Re: Unable to change IP Reputation List
not a unix wiz, so here is what the file listing shows:
-rw-r--r-- 1 root root 17 Nov 6 13:08 bms.enabled
-rw-r--r-- 1 psaadm psaadm 17 Oct 28 12:13 bms.enabled.rpmsave
-rw-r--r-- 1 psaadm psaadm 61 Oct 16 13:02 rules.disabled
-rw-r--r-- 1 psaadm psaadm 113 Oct 16 13:02 rules.enabled
permissions look ok, but ownership is not correct. I changed them and it seems to be working correctly.
I guess the remaining question is, "why was the ownership incorrect". I have not had this problem with MS before the latest release. Is there an issue with the module installation script?
Thanks!
-rw-r--r-- 1 root root 17 Nov 6 13:08 bms.enabled
-rw-r--r-- 1 psaadm psaadm 17 Oct 28 12:13 bms.enabled.rpmsave
-rw-r--r-- 1 psaadm psaadm 61 Oct 16 13:02 rules.disabled
-rw-r--r-- 1 psaadm psaadm 113 Oct 16 13:02 rules.enabled
permissions look ok, but ownership is not correct. I changed them and it seems to be working correctly.
I guess the remaining question is, "why was the ownership incorrect". I have not had this problem with MS before the latest release. Is there an issue with the module installation script?
Thanks!
[SOLVED] Unable to change IP Reputation List
Thank you for providing this information. We will have our development team look into the ownership issue which you noticed.
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