Please note that we are in the process of updating our methods of providing product support. These forums are now set as read only for historical information. If you have a new support request that is not already answered by one of the articles here, please reach out to us via email at Support@MagicSpam.com or via our Contact Form
This is where the frequently asked questions, and responses is kept. You should do a quick search on any questions before posting to the general forum. Your question may already be answered.
When we hear this, the first thing we think of is whether or not your BMS reputation files are updating. You can check this by looking at the actual files in your file system: