Exempt IP Range?

[atindall]

Hi team, I need some more help.

The marketing team for my company is wanting to make use of MailChimp's service but it's getting caught by MagicSpam. They've provided an IP range (quite a LARGE IP range, I might add) but I'm having to put in each individual IP address for Sender IP White List and Per-IP Rate Limiter Whitelist. Is there a way to edit the exemptions from a configuration script instead?

I've been told to whitelist
205.201.128.0/20
198.2.128.0/18

Please help.

[magicspam]

Hello Atindall,

Thank you for your post. At the moment there is not currently a way to add IP ranges or networks to the white/black lists in MagicSpam.
Perhaps see if MailChimp is able to use the same SMTP MAIL FROM for all your messages, you would then be able to whitelist this sending address.
Alternatively, you may need to perform a log search to see what is blocking these messages and then disable the rule/list responsible.

Please let us know if you have any other questions,

-- MagicSpam Support Team --

[atindall]

Returning to this issue. Mailchimp's getting blocked and I've whitelisted the following:

[*]*mfdc.net@*.mcsv.net
[*]*@mfdc.net
[*]*@*.rsgsv.net

But it's still getting caught in the spam filter. Here's a copy of the headers from our Zimbra mailserver from February (when it went through)

Code: Select all

Return-Path: bounce-mc.us13_54486313.745361-atindall=mdpweb.net@mail186.atl61.mcsv.net
Received: from mail.mdpweb.net (LHLO mail.mdpweb.net) (192.168.254.30) by
 mail.mdpweb.net with LMTP; Thu, 2 Feb 2017 11:51:58 -0500 (EST)
Received: from localhost (localhost.localdomain [127.0.0.1])
	by mail.mdpweb.net (Postfix) with ESMTP id 43E2B6381C71
	for <atindall@mfdc.net>; Thu,  2 Feb 2017 11:51:58 -0500 (EST)
Authentication-Results: mail.mdpweb.net (amavisd-new);
	dkim=fail (1024-bit key) reason="fail (body has been altered)"
	header.d=mail186.atl61.mcsv.net
Received: from mail.mdpweb.net ([127.0.0.1])
	by localhost (mail.mdpweb.net [127.0.0.1]) (amavisd-new, port 10032)
	with ESMTP id u-OIP8dCYGK9 for <atindall@mfdc.net>;
	Thu,  2 Feb 2017 11:51:58 -0500 (EST)
Received: from localhost (localhost.localdomain [127.0.0.1])
	by mail.mdpweb.net (Postfix) with ESMTP id 07B6A6384B06
	for <atindall@mfdc.net>; Thu,  2 Feb 2017 11:51:58 -0500 (EST)
X-Virus-Scanned: amavisd-new at mfdc.info
Received: from mail.mdpweb.net ([127.0.0.1])
	by localhost (mail.mdpweb.net [127.0.0.1]) (amavisd-new, port 10026)
	with ESMTP id 2l_2d54EiF6g for <atindall@mfdc.net>;
	Thu,  2 Feb 2017 11:51:57 -0500 (EST)
Received: from unassigned.mfdc.info (unknown [192.168.254.36])
	by mail.mdpweb.net (Postfix) with ESMTPS id 9ABB96381955
	for <atindall@mdpweb.net>; Thu,  2 Feb 2017 11:51:57 -0500 (EST)
Received: by unassigned.mfdc.info (Postfix, from userid 65534)
	id 3vDmHd3jtNzBsK2; Thu,  2 Feb 2017 11:51:57 -0500 (EST)
Received: from localhost (localhost.localdomain [127.0.0.1])
	by unassigned.mfdc.info (Postfix) with ESMTP id 3vDmHd2lxPzBsHL
	for <atindall@mdpweb.net>; Thu,  2 Feb 2017 11:51:57 -0500 (EST)
X-Amavis-Modified: Mail body modified (using disclaimer) -
	unassigned.mfdc.info
X-Virus-Scanned: Scrollout F1 at mfdc.info
Authentication-Results: unassigned.mfdc.info (amavisd-new);
	dkim=pass (1024-bit key) header.d=mail186.atl61.mcsv.net
Received: from unassigned.mfdc.info ([127.0.0.1])
	by localhost (unassigned.mfdc.info [127.0.0.1]) (amavisd-new, port 10024)
	with LMTP id mDSsDjZtpMq9 for <atindall@mdpweb.net>;
	Thu,  2 Feb 2017 11:51:50 -0500 (EST)
Received-SPF: Pass (sender SPF authorized) identity=mailfrom; client-ip=205.201.135.186; helo=mail186.atl61.mcsv.net; envelope-from=bounce-mc.us13_54486313.745361-atindall=mdpweb.net@mail186.atl61.mcsv.net; receiver=atindall@mdpweb.net 
Received: from mail186.atl61.mcsv.net (mail186.atl61.mcsv.net [205.201.135.186])
	by unassigned.mfdc.info (Postfix) with ESMTP id 3vDmHV2GVnzBs9n
	for <atindall@mdpweb.net>; Thu,  2 Feb 2017 11:51:48 -0500 (EST)
DKIM-Signature: v=1; a=rsa-sha1; c=relaxed/relaxed; s=k1; d=mail186.atl61.mcsv.net;
 h=Subject:From:Reply-To:To:Date:Message-ID:List-ID:List-Unsubscribe:Sender:Content-Type:MIME-Version; i=rallen=3Dmfdc.net@mail186.atl61.mcsv.net;
 bh=H/bt05ajeGZzeBdmjy7Q+TwxT1Q=;
 b=NQxrKNevXHkFnBgq8cHpckjpgyLx+Mn9PXlS+j0s1x6k1udylSfkfQcrx5gBWevek/j3Mfu1BsCT
   /rwHpAw+zInYKqUBPwsb71K6mo+qV8Uq1I8WdCUIFcvgLlBhXJG6SZhajvj539X9H9o/oPYADthf
   vYxIJFuwaRxkyADgsC4=
Received: from (127.0.0.1) by mail186.atl61.mcsv.net id hidhqc174acd for <atindall@mdpweb.net>; Thu, 2 Feb 2017 16:51:38 +0000 (envelope-from <bounce-mc.us13_54486313.745361-atindall=mdpweb.net@mail186.atl61.mcsv.net>)
Subject: =?utf-8?Q?=E2=9D=A4=C2=A0February=20Digital=20Update=C2=A0=E2=9D=A4?=
From: =?utf-8?Q?Jacque=2C=20Michael=20&=20Russ?= <rallen@mfdc.net>
Reply-To: =?utf-8?Q?Jacque=2C=20Michael=20&=20Russ?= <rallen@mfdc.net>
To: =?utf-8?Q?Adam?= <atindall@mdpweb.net>
Date: Thu, 2 Feb 2017 16:51:38 +0000
Message-ID: <f7e177a5197ba9609dc228ec8.546baf1354.20170202165128.1e1a8845d7.b914d3c0@mail186.atl61.mcsv.net>
X-Mailer: MailChimp Mailer - **CID1e1a8845d7546baf1354**
X-Campaign: mailchimpf7e177a5197ba9609dc228ec8.1e1a8845d7
X-campaignid: mailchimpf7e177a5197ba9609dc228ec8.1e1a8845d7
X-Report-Abuse: Please report abuse for this campaign here: http://www.mailchimp.com/abuse/abuse.phtml?u=f7e177a5197ba9609dc228ec8&id=1e1a8845d7&e=546baf1354
X-MC-User: f7e177a5197ba9609dc228ec8
X-Feedback-ID: 54486313:54486313.745361:us13:mc
List-ID: f7e177a5197ba9609dc228ec8mc list <f7e177a5197ba9609dc228ec8.183289.list-id.mcsv.net>
X-Accounttype: ff
List-Unsubscribe: <mailto:unsubscribe-mc.us13_f7e177a5197ba9609dc228ec8.1e1a8845d7-546baf1354@mailin1.us2.mcsv.net?subject=unsubscribe>, <http://mdpweb.us13.list-manage1.com/unsubscribe?u=f7e177a5197ba9609dc228ec8&id=06713312a1&e=546baf1354&c=1e1a8845d7>
Sender: "Jacque, Michael & Russ" <rallen=mfdc.net@mail186.atl61.mcsv.net>
x-mcda: FALSE
Content-Type: multipart/alternative; boundary="_----------=_MCPart_987515735"
MIME-Version: 1.0

This is a multi-part message in MIME format

And here are the headers from today, from a Gmail account that can get the e-mails.

Code: Select all

Delivered-To: mdpweb.it@gmail.com
Received: by 10.80.137.68 with SMTP id f4csp1254316edf;
        Mon, 27 Mar 2017 12:54:18 -0700 (PDT)
X-Received: by 10.129.106.68 with SMTP id f65mr17984567ywc.208.1490644458256;
        Mon, 27 Mar 2017 12:54:18 -0700 (PDT)
Return-Path: <bounce-mc.us13_54486313.823389-mdpweb.it=gmail.com@mail222.suw16.rsgsv.net>
Received: from mail222.suw16.rsgsv.net (mail222.suw16.rsgsv.net. [198.2.182.222])
        by mx.google.com with ESMTPS id g203si527091ywc.308.2017.03.27.12.54.17
        for <mdpweb.it@gmail.com>
        (version=TLS1_2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128);
        Mon, 27 Mar 2017 12:54:18 -0700 (PDT)
Received-SPF: pass (google.com: domain of bounce-mc.us13_54486313.823389-mdpweb.it=gmail.com@mail222.suw16.rsgsv.net designates 198.2.182.222 as permitted sender) client-ip=198.2.182.222;
Authentication-Results: mx.google.com;
       dkim=pass header.i=@mail222.suw16.rsgsv.net;
       dkim=pass header.i=@gmail.mcsv.net;
       spf=pass (google.com: domain of bounce-mc.us13_54486313.823389-mdpweb.it=gmail.com@mail222.suw16.rsgsv.net designates 198.2.182.222 as permitted sender) smtp.mailfrom=bounce-mc.us13_54486313.823389-mdpweb.it=gmail.com@mail222.suw16.rsgsv.net
DKIM-Signature: v=1; a=rsa-sha1; c=relaxed/relaxed; s=k1; d=mail222.suw16.rsgsv.net; h=Subject:From:Reply-To:To:Date:Message-ID:List-ID:List-Unsubscribe:Sender:Content-Type:MIME-Version; i=rallen=3Dmfdc.net@mail222.suw16.rsgsv.net; bh=xg0VWa4/yuJvSz5qZyDt0iYwvCo=; b=aK8d4NopV9kQmtPeYvH9G5zhgY8UP4klmr3hiA8kCMIW7sMP/b0OFfeZewM9f9NUlCdRxZIh7YHN
   DUHbYPFawcW5A+odc4Li0QhkOIPzTavSdDnnDBcd6UpZBa5L8s3DI3K8dYr2cE/7a1+d2wx6o4zA
   jy0v++nVBnfnCvUAI90=
DKIM-Signature: v=1; a=rsa-sha1; c=relaxed/relaxed; s=k1; d=gmail.mcsv.net; h=Subject:From:Reply-To:To:Date:Message-ID:X-Feedback-ID:List-ID:List-Unsubscribe:Sender:Content-Type:MIME-Version; bh=xg0VWa4/yuJvSz5qZyDt0iYwvCo=; b=KpUMb2CM2JYH25hcrDNyp130H7+s/C3pVTdKfBlQXObRqSQ85FEiZrNwFqRWbZkCz8SdwturfykX
   gJS7F+v+iIO4Tv5mMCbUFBGcoJcrRd1xlvK3ky7E86Le5G/7uftw+xLMB/TvejzbPA2l+cY8fCLR
   fCv4sQ830yUOvWpzQGk=
Received: from (127.0.0.1) by mail222.suw16.rsgsv.net id hr5muk24ba4g for <mdpweb.it@gmail.com>; Mon, 27 Mar 2017 19:54:17 +0000 (envelope-from <bounce-mc.us13_54486313.823389-mdpweb.it=gmail.com@mail222.suw16.rsgsv.net>)
Subject: March Update
From: "Jacque, Michael & Russell" <rallen@mfdc.net>
Reply-To: "Jacque, Michael & Russell" <rallen@mfdc.net>
To: Adam <mdpweb.it@gmail.com>
Date: Mon, 27 Mar 2017 19:54:17 +0000
Message-ID: <f7e177a5197ba9609dc228ec8.4d579f9b68.20170327195410.5da79cc99b.ad5f7c85@mail222.suw16.rsgsv.net>
X-Mailer: MailChimp Mailer - **CID5da79cc99b4d579f9b68**
X-Campaign: mailchimpf7e177a5197ba9609dc228ec8.5da79cc99b
X-campaignid: mailchimpf7e177a5197ba9609dc228ec8.5da79cc99b
X-Report-Abuse: Please report abuse for this campaign here: http://www.mailchimp.com/abuse/abuse.phtml?u=f7e177a5197ba9609dc228ec8&id=5da79cc99b&e=4d579f9b68
X-MC-User: f7e177a5197ba9609dc228ec8
X-Feedback-ID: 54486313:54486313.823389:us13:mc
List-ID: f7e177a5197ba9609dc228ec8mc list <f7e177a5197ba9609dc228ec8.87317.list-id.mcsv.net>
X-Accounttype: ff
List-Unsubscribe: <mailto:unsubscribe-mc.us13_f7e177a5197ba9609dc228ec8.5da79cc99b-4d579f9b68@mailin1.us2.mcsv.net?subject=unsubscribe>, <http://mdpweb.us13.list-manage1.com/unsubscribe?u=f7e177a5197ba9609dc228ec8&id=4f35131dac&e=4d579f9b68&c=5da79cc99b>
Sender: "Jacque, Michael & Russell" <rallen=mfdc.net@mail222.suw16.rsgsv.net>
x-mcda: FALSE
Content-Type: multipart/alternative; boundary="_----------=_MCPart_440538721"
MIME-Version: 1.0

--_----------=_MCPart_440538721
Content-Type: text/plain; charset="utf-8"; format="fixed"
Content-Transfer-Encoding: quoted-printable

http://mdpweb.us13.list-manage2.com/track/click?u=3Df7e177a5197ba9609dc228e=
c8&id=3De26bda58fb&e=3D4d579f9b68

What am I missing?

[magicspam]

Hello atindall,

Thank you for your post.

Could you please let us know if you are still experiencing problem with Mailchimp getting blocked even though it is whitelisted?

If you are still having issue with blocking these emails, could you please provide us MagicSpam logs for these email transactions.

To retrieve MagicSpam logs, you can use the MagicSpam interface and access the "Logs" tab.

In the log search result output, you have the option to export/save the log search results to a CSV file. Once you have the CSV file, you can
email that as an attachment to us for examination using your email client to our support email address:

support@magicspam.com

Please make sure that you remove entries where mua=yes and highlight only spam entries that are coming from the Mailchimp.

Also could you please send us screenshots of the following tabs in your MagicSpam admin interface panel:

Settings / Exemptions / "Sender From White List" and "Sender IP Black List"

Also could you please fill us in on the following details on your system:

- MagicSpam Version

- Operating System and Version

- Operating System Architecture (32 bit or 64 bit)

- Plesk, cPanel, MailEnable or Zimbra

- MTA (Qmail, Postfix, Exim)

Thank you,