I am getting an error when registering my license key in Plesk:
Remote server said: You must provide a permitted use code or plesk license key. [400]
This is most likely due to your Plesk running in a Virtuoso enviornment, which uses a special naming convention for network interfaces.
To mitigate this, please perform the following steps:
1. run "ifconfig" from the server's command prompt and look for "venet0" network interface names.
2. for each of listed venet0 interfaces, there is a corresponding line "inet addr:"
look for the first "inet addr:<IP Address>" entry after "inet addr:127.0.0.1" and note down the interface name
(Normally this is "venet0:0". We will use this as the example interface name from now on.)
3. with the interface name (e.g. "venet0:0") and its corresponding <IP Address>, run the following command in your server:
(e.g reformat venet0:0 to venet-0:0, and replace the <IP Address> with your IP address found above)
echo "venet-0:0:<IP Address>" > /etc/magicspam/.shadow
4. Try registering your license key again and it should register properly now.
License key registration issue in Plesk running on Virtuoso
This is where the frequently asked questions, and responses is kept. You should do a quick search on any questions before posting to the general forum. Your question may already be answered.
Return to “Frequently Asked Questions (FAQ)”
Jump to
- MagicSpam for Email Servers
- ↳ News and Announcements
- ↳ Features Discussion and Guides
- ↳ Tip of the Day
- ↳ Frequently Asked Questions (FAQ)
- ↳ Discussions on Spam Protection Policies and Default Rules
- ↳ You Guys Rock! - Want to say nice things about our products or team?
- ↳ MagicSpam for Plesk
- ↳ Frequently Asked Questions (FAQ)
- ↳ Wishlists and Roadmaps
- ↳ General Discussions and Support Questions
- ↳ MagicSpam Pro for Plesk
- ↳ Frequently Asked Questions (FAQ)
- ↳ Wishlists and Roadmaps
- ↳ General Discussions and Support Questions
- ↳ MagicSpam for cPanel WHM
- ↳ Frequently Asked Questions (FAQ)
- ↳ Wishlists and Roadmaps
- ↳ General Discussions and Support Questions
- ↳ MagicSpam Pro for WHM/cPanel
- ↳ Frequently Asked Questions (FAQ)
- ↳ Wishlists and Roadmaps
- ↳ General Discussions and Support Questions
- ↳ MagicSpam for Postfix
- ↳ Frequently Asked Questions (FAQ)
- ↳ Wishlists and Roadmaps
- ↳ General Discussions and Support Questions
- ↳ MagicSpam for MailEnable
- ↳ Frequently Asked Questions (FAQ)
- ↳ Wishlists and Roadmaps
- ↳ General Discussions and Support Questions
- ↳ MagicSpam PLUS for MailEnable
- ↳ Frequently Asked Questions (FAQ)
- ↳ Wishlists and Roadmaps
- ↳ General Discussions and Support Questions
- ↳ MagicSpam for Zimbra
- ↳ General Discussions and Support Questions
- ↳ Frequently Asked Questions (FAQ)
- ↳ MagicSpam PLUS for Zimbra
- ↳ Frequently Asked Questions (FAQ)
- ↳ Wishlists and Roadmaps
- ↳ General Discussions and Support Questions
- ↳ MagicSpam LITE for InterWorx
- ↳ Frequently Asked Questions (FAQ)
- ↳ Wishlists and Roadmaps
- ↳ General Discussions and Support Questions
- ↳ MagicSpam PRO for InterWorx
- ↳ Frequently Asked Questions (FAQ)
- ↳ Wishlists and Roadmaps
- ↳ General Discussions and Support Questions
- ↳ MagicSpam for DirectAdmin
- ↳ Frequently Asked Questions (FAQ)
- ↳ Wishlists and Roadmaps
- ↳ General Discussions and Support Questions
- ↳ MagicSpam PRO for DirectAdmin
- ↳ Frequently Asked Questions (FAQ)
- ↳ Wishlists and Roadmaps
- ↳ General Discussions and Support Questions
- Tuxedo - Well dressed Web Mail
- ↳ Tuxedo News and Announcements
- ↳ Tuxedo Support
- ↳ Tuxedo Bug Reports
- ↳ Tuxedo Enhancement Requests
- MIPSpace (Marketing IP Space)
- ↳ Marketing Email Company Reports
- ↳ MIPSpace Complaints
Who is online
Users browsing this forum: Google [Bot] and 0 guests