MagicSpam stopped working for no apparent reason?

xpcweb · Post by **xpcweb** » Tue Jun 04, 2013 10:26 am

May 21st our logging stopped and I can't find a reason why. Protection is enabled, service is running, license key is okay. The stats were showing June 2012 instead of 2013 as well.

Magicspam v1.0.5-3
OS CloudLinux Server 5.9 (Sergey Oleynikov)
Panel version 11.0.9 Update #47

The last log entry doesn't appear to be useful to this problem at all, just regular spam logging. I'm not sure where else to look.

magicspam · Post by **magicspam** » Tue Jun 04, 2013 5:54 pm

Hello,

Thank you for your inquiry and for supporting MagicSpam!

It sounds as if there is a problem with the logs looping onto themselves. As a test, please move the log files in /var/log/magicspam/ out of the way and see if MagicSpam can recover gracefully.

If you are still having problems, please contact us at support@magicspam.com and we will attempt some more advanced troubleshooting.

Thanks!

-- MagicSpam Support Team --

xpcweb · Post by **xpcweb** » Sat Jul 06, 2013 9:08 pm

Hey, our server crashed and upon rebooting it, MagicSpam has begun to work again! Problem solved!

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