Please note that these forums are now set as read only for historical information. To find up to date answers to your support questions, please visit our Support Knowledge Base.
This is where the frequently asked questions, and responses is kept. You should do a quick search on any questions before posting to the general forum. Your question may already be answered.
When we hear this, the first thing we think of is whether or not your BMS reputation files are updating. You can check this by looking at the actual files in your file system: