Issue with statistics

This is the area for a general support questions, discussions and information that you can read and share. Post your experiences, stats and tricks and tips that are not covered elsewhere. Remember, for questions please search the FAQ first, as your question may already be answered.

Moderators: wizard, magicspam

Post Reply
hockolicious
Posts: 1
Joined: Wed Mar 18, 2020 2:43 pm

Issue with statistics

Post by hockolicious » Wed Mar 18, 2020 2:47 pm

Hello,

I have a problem with statistics. I do not see the amount of received messages or generated graphs. The problem appeared after the first month of subscription renewal.

There is a any other way to get help than this forum? I would expect a bit better contact for $ 13 a month :shock:
Top
magicspam
Posts: 1563
Joined: Tue Oct 28, 2008 2:27 pm

Re: Issue with statistics

Post by magicspam » Thu Mar 19, 2020 12:32 pm

Hello hockolicious,

Thank you for your post.

To better assist you with this issue, could you please let us know what if there was any recent changes or updates to your system of DirectAdmin and what is the current version of DirectAdmin in your system? Also, could you please confirm that MagicSpam is generating fresh logs from the Logs section in MagicSpam admin interface panel?

Please note that our support team can also be reached via our website contact form:

https://www.magicspam.com/support.php

or by emailing us directly at: support@maigicspam.com.

Thank you,
-- MagicSpam Support Team --
Top
Post Reply

Return to “General Discussions and Support Questions”

Who is online

Users browsing this forum: No registered users and 1 guest