Installation error in Plesk

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Antispam
Posts: 5
Joined: Wed Sep 26, 2018 12:21 am

Installation error in Plesk

Post by Antispam » Wed Sep 25, 2019 4:28 am

Hello,

i try to install magicspam-2.0.18 with the zip package, after upload in Extention comes the message:
in german
"Fehler: Erweiterung konnte nicht installiert werden:
Plesk 19.0 ist die älteste Version, die vom Paket unterstützt wird."

"Error: Extension could not be installed:
Plesk 19.0 is the oldest version supported by the package. "


but i have Plesk Onyx v17.8.11 ???
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magicspam
Posts: 1563
Joined: Tue Oct 28, 2008 2:27 pm

Re: Installation error in Plesk

Post by magicspam » Wed Sep 25, 2019 11:32 am

Hello Antispam,

Thank you for your post.

To better assist you with this issue, could you please let us know what is the exact name of the package you are using to install MagicSpam?

Thank you Antispam.
-- MagicSpam Support Team --
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