Plesk 9.0.1 - Debian Etch - Postfix

[lbenzo]

Hello,

I've just buy MagicSpam for Plesk, and I was trying to install it in my server.
When I try to install through Modules, it says nothing and send me back to my modules list without installing MagicSpam.
I'm using Postfix. Should it be compatible? Why it isn't installing?

Thanks,
Luis

[nickwood]

I too am having the exact same problem with installation on Plesk.

I am using Ubuntu 8.10

This is very urgent as thousands of our clients are recieving hundreds of emails a day each.

[magicspam]

Thank you both for your inquiries. MagicSpam for Plesk is currently completing the beta testing program for the Plesk 9.x Postfix Edition. We expect that the official release of this package will be available by Friday, July 17th.

If you would like direct notification once the package is available for download, please contact support@magicspam.com and we will be certain to add you to our notification list.

Thanks!

[nickwood]

Sorry, should have double checked the post and version..

We are running plesk version 8.2

[lbenzo]

Hello,

I've just installed MS for Plesk Postfix, but it's not working. I have no TCP connections neither log files.
How can I check if it's working or not?

Thanks,
Luis

[magicspam]

Could you please confirm a couple things for us?

Are you running a 64bit version of Debian Etch?
Could you check to make sure magicspam-milter is running? (you can run 'ps fax | grep magicspam-milter' from a terminal)
Can you run the following command? /etc/init.d/magicspam-milter restart
What is in the contents of /etc/magicspam/enabled?
What is in the contents of /etc/debian_version?

Also, you may want to consider upgrading to Plesk 9.2 as there are a few bugs with version 9.0.1 which we have noticed.

Thanks!

[lbenzo]

Hello,

After re-install with the new version, is working OK. But statistics doesn't show any numbers:
Total number of RCPT's received 0
Number of RCPT's rejected as spam 0
Number of RCPT's exempt from spam checks 0

The last 50 log entries shows ok.

Thanks

[magicspam]

Thank you for reporting this. Could you please confirm the permissions on the /var/log/magicspam directory?

Code: Select all

ls -la /var/log/magicspam

Thanks!

[lbenzo]

Code: Select all

host1:/home/custuser# ls -la /var/log/magicspam
total 7220
drwxr-xr-x  2 magicspam magicspam    4096 2009-07-20 00:00 .
drwxr-xr-x 21 root      root         4096 2009-07-20 06:44 ..
-rw-r--r--  1 magicspam magicspam 2572378 2009-07-19 23:59 log.0
-rw-r--r--  1 magicspam magicspam 3247728 2009-07-20 20:22 log.1
-rw-r--r--  1 magicspam magicspam 1545105 2009-07-18 23:59 log.6

[magicspam]

If you could please contact us at support@magicspam.com with your contact information, we would like to escalate this investigation and talk with you directly to sort this out.

Thank you.