Hello,
Thank you for your adivise. The RBL list in Plesk was enabled with the entry bl.spamcop.net.

Hello, I have a strange problem with Magic Spam on PLesk 17.8.11 The module Spamcop.net is deactivated. Anyway, emails are blocked. Any Ideas for to resolv th issue. Where i have too loock for log files? Here are two Pictures where you can see the error and our settings. https://drive.google.com/fil...

Dear support,

I send you in email with the necessary information.

I resynced the packages and switched them off and on.
No error message, but the problem still exists.

I also installed new version: 2.1-10.3
Same problem.

1. Yes, Magickspam is working and if I log in as admin to plesk, I can use it as usual 2. /var/cache/magicspampro: total 16 drwxr-xr-x 4 magicspam magicspam 4096 Jun 22 2018 . drwxr-xr-x 20 root root 4096 Feb 26 12:30 .. drwxr-xr-x 3 psaadm psaadm 4096 Mar 13 14:44 bms drwxr-xr-x 6 psaadm psaadm 409...

We use Plesk 17.8.11 Update #43 with MagicSpam 2.1-10.1. Its seems after updating magicspam from 2.1-9.X to 2.1.10.1 the plesk users cannot access their magicspam backend. They will get following error: Cannot find the MagicSpam user home directory Configuration with an admin user works fine. I've t...