HI there, Thanks for your report, and indeed, we have identified an issue affecting some of our customers with the new logsearch functionality released in the latest version, unfortunately. Our development team is working on an update release to address this issue, which 'should' be out this week. I...

Hello HochrheinInformatik, Thank you for your post. The BMS list 39 has been deprecated for some time now and the reported errors in the logs are vestigial and can be safely ignored as they do not cause any issues with normal operation of MagicSpam. Our development team is aware of this issue which ...

Hello dvogiatzis, Thank you for your post. Out of the box, MagicSpam provides you with the full control of server-wide spam settings. Moreover, MagicSpam PRO allows you to bundle spam protection with your hosting packages as a value added service for the users. Consequently, as you are already aware...

Hello voidead, To begin troubleshooting, would you please attempt to reinstall MagicSpam with the latest installation package to ensure that all integrations with Zimbra are properly established. https://www.magicspam.com/download/ https://www.magicspam.com/download/products/MSZMCS/InstallationGuide...

Hello MSZ, We haven't been able to replicate the reported issue with the Country Authentication Restrictions. In order to investigate further, would you please provide us with a screenshot of the Country Authentication Restrictions along with the Authentication Log results. The best way to provide u...

Hello Lala, Thank you for your post. From your email we understand that you are seeing spam emails sent to non-valid recipients in your server. If that is correct; please note that any sender can indeed send an email to any non-valid user in your system; however as not-valid user does not exist, the...

Hello AndyB78, Thank you for your post. Please note that MagicSpam provides anti-spam protection through Best Practices rules and IP reputation on SMTP and Pre-SMTP levels, and it is protecting your system before spam messages even get to your system. As such, MagicSpam does not have anti-virus capa...

Hello Rimbaldi, Thank you for providing us the requested information. As the sender is already rate limited by the MagicSpam Inbound Rate Limiter, messages would continue being rate limited (blocked) until the Rate Limit expires - hence "RATELIMIT[Inbound]" log entries. Once the rate limit...

Hello jivemedia, Thank you for your post. This warning messages is benign in nature and can be ignored. That said, our development team will be looking into changing the permissions for magicspam-milter.service, to avoid the reported logging in the future. Thank you again for reporting this issue wi...

Dear Valued Customers, We are pleased to announce the release of MagicSpam PLUS for Zimbra 2.1-5.1. This release has several new features and updates based on feedback from you! This release includes:   - New Security Feature: Country Authentication Restrictions   - New Blacklist: Sender Country Bla...