problem with max outbound email and user locking

[dzamanakos]

Hi, i've set maximum outbound emails to 360 emails / 5 minutes before user locking but the system keeps locking a user after sending less, for example today a user sent 51 emails (checked with magicspam logs and cpanel sent summary) and is locked.

Is there another setting i'm missing or do i have wrong configuration?

best,

[magicspam]

Hello dzamanakos,

As per our correspondence via email, we recommend to restart the MagicSpam Daemon Service and reinitialize the rate limit resources by running the following terminal commands as root:

Code: Select all

service magicspam-daemon stop
rm /etc/magicspam/db/queue/rl.unqdb*
rm /etc/magicspam/db/queue/ra.unqdb*
service magicspam-daemon start

Afterwards, monitor your system to see whether the reported issue occurs again. Let us know if the issue occurs again and we will investigate further.

Thank you.