Issue with statistics

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hockolicious
Posts: 1
Joined: Wed Mar 18, 2020 2:43 pm

Issue with statistics

Post by hockolicious » Wed Mar 18, 2020 2:47 pm

Hello,

I have a problem with statistics. I do not see the amount of received messages or generated graphs. The problem appeared after the first month of subscription renewal.

There is a any other way to get help than this forum? I would expect a bit better contact for $ 13 a month :shock:

magicspam
Posts: 1286
Joined: Tue Oct 28, 2008 2:27 pm

Re: Issue with statistics

Post by magicspam » Thu Mar 19, 2020 12:32 pm

Hello hockolicious,

Thank you for your post.

To better assist you with this issue, could you please let us know what if there was any recent changes or updates to your system of DirectAdmin and what is the current version of DirectAdmin in your system? Also, could you please confirm that MagicSpam is generating fresh logs from the Logs section in MagicSpam admin interface panel?

Please note that our support team can also be reached via our website contact form:

https://www.magicspam.com/support.php

or by emailing us directly at: support@maigicspam.com.

Thank you,
-- MagicSpam Support Team --

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