Need support on reinstalling Magic Spam on fresh Plesk Server

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Donnerbuddy
Posts: 1
Joined: Wed Feb 26, 2020 4:25 am

Need support on reinstalling Magic Spam on fresh Plesk Server

Post by Donnerbuddy » Wed Feb 26, 2020 4:31 am

Hello

I actually baught a magic Spam subscription back in 2016, and i payed everytime.
Yesterday i had to make a new fresh install on my Server to get up to date and to switch to new Hdd.

Now the problem: Magic Spam disappeared from the Extension List on my Plesk Panel and i^m not able to reinstall it.
The licence key is still listet in my Plesk Licenses, but no possibility to activate it.

Can you please help me in this point? Would love to have Magic Spam back online.

Thank you verry much

Kind regards

Christian

magicspam
Posts: 1286
Joined: Tue Oct 28, 2008 2:27 pm

Re: Need support on reinstalling Magic Spam on fresh Plesk Server

Post by magicspam » Wed Feb 26, 2020 3:42 pm

Hello Christian,

Thank you for your post.

For MagicSpam installation in Plesk, please see the following forum post:

https://forums.magicspam.com/viewtopic.php?f=3&t=237267

If you still have a record of your MagicSpam license in the form of:

MSPLSK-222DTB-XXXXXX-XXX-XXXXXX-XXXXXX

you should be able to download the appropriate MagicSpam installation package for your system from our download site:

https://www.magicspam.com/download/

and install it as per instructions in the above mentioned post.

If you do not have access to such license (i.e. you only have access to Plesk additional license for MagicSpam - MSP.XXXXXXXX.XXXX) , please contact Plesk support team for further assistance.
-- MagicSpam Support Team --

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