Update To Plesk Obsidian 18 - Magic Spam Log Search Now SLOW...

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Joined: Thu Jan 09, 2020 10:23 am

Update To Plesk Obsidian 18 - Magic Spam Log Search Now SLOW...

Post by TheMadBeaker » Thu Jan 09, 2020 10:33 am

I recently updated Plesk Obsidian on my server from 17.x to the latest 18.0.21 Update #5. Now when I run MagicSpam (2.0.18-1 Free Edition) Log Searches they run very, very, very slow. I usually have to set the limit to a max of 150 otherwise it will timeout. I upped Nginx & PHP timeout settings to 5 minutes. Previously the log searches were almost instant.

My logs are really small, it doesn't get a ton of mail traffic: Total size (Log / Stats):372.26 KiB (359.82 KiB / 12.44 KiB)
Load level on the server is always very low too, and the drive is SSD.

Not sure what is getting hung up. I removed / re-installed MagicSpam (took a little searching to find the .zip to upload), but that didn't help. The only change really is Plesk 18 bumped up the panel interface to use PHP 7.3 (previously 7.1)...

Any help would be appreciated...

Posts: 1320
Joined: Tue Oct 28, 2008 2:27 pm

Re: Update To Plesk Obsidian 18 - Magic Spam Log Search Now SLOW...

Post by magicspam » Fri Jan 17, 2020 3:41 pm

Hello TheMadBeaker,

Thank you for your post and for reporting this issue with us.

We have passed your report to our development team for further investigation and will reply back once we have more information on this issue.

Please note that MagicSpam "Free" version was only offered through specially authorized resellers and distribution partners, and upgrades were only made available through them.

At this time, the "free" version is no longer available through those partners, and while it may become available in the future again through certified partners, at this time updates are no longer being made available for this version.

If you wish to benefit from all MagicSpam features available in the latest version(s), please purchase MagicSpam Lite or Pro version for Plesk from MagicSpam store:


and install it in your Plesk using the instructions in one of the following forum posts:

https://forums.magicspam.com/viewtopic. ... 2&t=237163

https://forums.magicspam.com/viewtopic. ... 3&t=237164

We hope this information helps.
-- MagicSpam Support Team --

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