How to remove our IP from your blacklist

There will always be opinions, both good and bad on how MagicSpam protection, rules and policies are used, and what the defaults should be. Different environments may have different needs. We try to find the perfect balance, and that is not always easy. Just remember that we have to satisfy millions of users.. not just one person.

Moderators: wizard, magicspam

Post Reply
Posts: 1
Joined: Tue May 28, 2019 8:22 pm

How to remove our IP from your blacklist

Post by vanlong » Tue May 28, 2019 8:25 pm


I got this error when send email to email server using MagicSpam.

Send mail to: error: : com.sun.mail.smtp.SMTPSendFailedException: 552 Mail rejected by the processing module: 5.5.1 Server IP listed as abusive. See for more information.. Protection provided by MagicSpam 2.1-9.2

How to remove our IP from your list.

Any help would be appreciated !

Posts: 1335
Joined: Tue Oct 28, 2008 2:27 pm

Re: How to remove our IP from your blacklist

Post by magicspam » Wed May 29, 2019 10:18 am

Hello vanlong,

Thank you for your post.

If you follow the URL in the rejection notice, you should find detailed information as to why your message was blocked.

It appears that your IP address ( is listed on the MIPSPACE reputation lists. Please contact for delisting and further support.

We are the developers of the software and not the operators of the email server. If you feel your messages are being blocked without just cause, contact the recipient and ask them to 'whitelist' you, or contact your email administrator to address the issues that caused your messages to be rejected.

We hope this information helps.
-- MagicSpam Support Team --

Post Reply

Return to “Discussions on Spam Protection Policies and Default Rules”

Who is online

Users browsing this forum: No registered users and 2 guests