near all mails flaged as SPAM

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BBS
Posts: 4
Joined: Thu Aug 01, 2019 4:50 am

near all mails flaged as SPAM

Post by BBS » Thu Apr 20, 2023 1:23 am

Hi,

since yesterday near all emails will flag as spam.
what means things like that:
SPAM[block_list (4,5,40,41,38)]
(okay! this are the lists)
we have many this:
QUARANTINE[block_rbl_lists (dnsrbl.org)]
what can we do?

i deactivate dnsrbl.org

magicspam
Posts: 1553
Joined: Tue Oct 28, 2008 2:27 pm

Re: near all mails flaged as SPAM

Post by magicspam » Thu Apr 20, 2023 2:39 pm

Hello BBS,

Thank you for contacting us.

Based on our understanding, the majority of inbound email including legitimate messages sent to your server suddenly started to be rejected for delivery (SPAM) or flagged as spam (QUARANTINE) starting from yesterday. Did we understand you correctly?

Based on the provided information, the inbound emails rejected for delivery (SPAM) were blocked due to sending server being listed on the following reputation lists:
4 - UCEPROTECT-1
5 - UCEPROTECT-2
40 - MIPSpace-worst
41 - MIPSpace-poor
38 - RATS-Spam
Otherwise, the inbound messages flagged as spam (QUARANTINE) was due to the configured 3rd-party RBL (dnsrbl.org) which has now since been disabled.

To start troubleshooting, we will need to gather additional information from you. The best way to provide us this information would be through email for privacy reasons. Please contact us via the MagicSpam Support Contact Form for further support.

Please let us know if you have any other question.

Thank you.
-- MagicSpam Support Team --

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