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problem with max outbound email and user locking
Posted: Mon Dec 05, 2022 2:46 am
by dzamanakos
Hi, i've set maximum outbound emails to 360 emails / 5 minutes before user locking but the system keeps locking a user after sending less, for example today a user sent 51 emails (checked with magicspam logs and cpanel sent summary) and is locked.
Is there another setting i'm missing or do i have wrong configuration?
best,
Re: problem with max outbound email and user locking
Posted: Thu Dec 08, 2022 6:42 pm
by magicspam
Hello dzamanakos,
As per our correspondence via email, we recommend to restart the MagicSpam Daemon Service and reinitialize the rate limit resources by running the following terminal commands as root:
Code: Select all
service magicspam-daemon stop
rm /etc/magicspam/db/queue/rl.unqdb*
rm /etc/magicspam/db/queue/ra.unqdb*
service magicspam-daemon start
Afterwards, monitor your system to see whether the reported issue occurs again. Let us know if the issue occurs again and we will investigate further.
Thank you.