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Issue with Charset when marked as SPAM
Posted: Tue Mar 03, 2020 3:54 am
by Jamira40
Hi,
We found out that when email is marked as SPAM and have Non-Ascii characters shuch as "ľšščťťžý" and so on it will borke encoding
of that subject.
Re: Issue with Charset when marked as SPAM
Posted: Tue Mar 03, 2020 1:25 pm
by magicspam
Hello Jamira40,
Thank you for reporting this issue.
We have passed it to our development for the review. In the meantime, could you please provide us the following information about your system:
- MagicSpam Version
- Operating System and Version
- Operating System Architecture (32 bit or 64 bit)
- WHM/cPanel Version
In addition, could you please let us know if this issue is happening for all messages or just for the quarantined messages with the rewritten subject line (e.g: *****SPAM*****)?
Lastly, could you please forward few of such reported messages, "As an attachment" to our support team email address (
support@magicspam.com) for analysis?
Thank you,
Re: Issue with Charset when marked as SPAM
Posted: Fri Mar 06, 2020 6:32 am
by Jamira40
Hi,
MagicSpam Version: 2.1-12.1
OS: CloudLinux 7 64Bit
cPanel / WHM: v86.0.8
Isse is affected only messages that are with rewritten subject line " *****SPAM*****"
Email was sent to you from
support@exon.io