Wizard IT Products

Good morning, everyone,

I've had a problem with magicspam for some time now.
When I activate it on the server on all clients some of them can no longer send mail and it gives them the following message "550 This message was classified as SPAM and may not be delivered"

Does anyone have any ideas?

thanks

Hello samba,

Thank you for your post.

Please note that "550 This message was classified as SPAM and may not be delivered" does not appear to be MagicSpam rejection message.

In order to better assist you with this issue, could you please provide us following information:

- Is the problem with remote senders sending to your customers or your customers are having issue sending emails out?
- Please provide us the exact rejection message that the client that is reporting this issue has received.
- Please provide us MagicSpam logs for rejected emails

If for privacy reasons you do not wish to post the requested information in the forum, please email it to our support team:

support@magicspam.com

and also include following information about your platform:

- MagicSpam License
- MagicSpam Version
- Operating System and Version
- Operating System Architecture (32 bit or 64 bit)
- Plesk, cPanel, MailEnable, DirectAdmin, Postfix or Zimbra
- MTA (Qmail, Postfix, Exim)

Thank you samba, we look forward resolving this issue for you.