No Logs!

This is the area for a general support questions, discussions and information that you can read and share. Post your experiences, stats and tricks and tips that are not covered elsewhere. Remember, for questions please search the FAQ first, as your question may already be answered.

Moderators: wizard, magicspam

Post Reply
Brads5
Posts: 8
Joined: Sun Jul 16, 2017 1:24 am

No Logs!

Post by Brads5 » Sun Jul 16, 2017 1:31 am

Hi,

I have recently migrated Zimbra to a new server following the make replicate the old system and rsync over the opt/zimbra folder. I have the re-install magicspam and activated it. However after running all night there are no logs and a considerable amount of spam in my inbox.

I have run the commands from the previous no-logs post without success.

The system is a basic fresh install of Zimbra upgraded to 8.5.1 ( as far as my current licence would allow ) without additional spam filtering.

As a bit of a novice some nice cut and paste solutions would be appreciated ;)

admin
Site Admin
Posts: 27
Joined: Tue Feb 06, 2007 5:36 am

Re: No Logs!

Post by admin » Mon Jul 17, 2017 2:36 pm

Hello Brads5,

Thank you for your post.

Could you please post the result of:

su -c zimbra "postconf milter_connect_macros"

And, if the result is *NOT*

j {daemon_name} {client_connections} {client_addr} {client_ptr} v

then run:

su -c zimbra "postconf -e 'milter_connect_macros=j {daemon_name} {client_connections} {client_addr} {client_ptr} v'"
su -c zimbra "postfix reload"

Otherwise, let us know and we will further investigate this issue.

Thank you,

Brads5
Posts: 8
Joined: Sun Jul 16, 2017 1:24 am

Re: No Logs!

Post by Brads5 » Tue Jul 18, 2017 9:14 am

The output from the request is below, still not working :(


zimbra@mail:/home/brads$ postconf milter_connect_macros
milter_connect_macros = j {daemon_name} v

zimbra@mail:/home/brads$ postconf -e 'milter_connect_macros=j {daemon_name} {client_connections} {client_addr} {client_ptr} v
> ^C
zimbra@mail:/home/brads$ postfix reload
/postfix-script: refreshing the Postfix mail system

zimbra@mail:/home/brads$ postconf milter_connect_macros
milter_connect_macros = j {daemon_name} v

magicspam
Posts: 1563
Joined: Tue Oct 28, 2008 2:27 pm

Re: No Logs!

Post by magicspam » Tue Jul 18, 2017 12:31 pm

Hello Brads5,

Thank you for posting the outputs of the commands.

From the posted outputs we see that you did not enter the command as we indicated (there was '" omitted):

zimbra@mail:/home/brads$ postconf -e 'milter_connect_macros=j {daemon_name} {client_connections} {client_addr} {client_ptr} v
> ^C

Could you please try again by entering the command as indicated below and let us know if that resolves the issue?

su -c zimbra "postconf -e 'milter_connect_macros=j {daemon_name} {client_connections} {client_addr} {client_ptr} v'"

Thank you,
-- MagicSpam Support Team --

Brads5
Posts: 8
Joined: Sun Jul 16, 2017 1:24 am

Re: No Logs!

Post by Brads5 » Tue Jul 18, 2017 1:21 pm

Hi I have tried as root and Zimbra but get a No passed error.
Thanks


root@mail:/home/brads# su -c zimbra "postconf -e 'milter_connect_macros=j {daemon_name} {client_connections} {client_addr} {client_ptr} v'"
No passwd entry for user 'postconf -e 'milter_connect_macros=j {daemon_name} {client_connections} {client_addr} {client_ptr} v''
root@mail:/home/brads# su zimbra
zimbra@mail:/home/brads$
zimbra@mail:/home/brads$ su -c zimbra "postconf -e 'milter_connect_macros=j {daemon_name} {client_connections} {client_addr} {client_ptr} v'"
No passwd entry for user 'postconf -e 'milter_connect_macros=j {daemon_name} {client_connections} {client_addr} {client_ptr} v''
zimbra@mail:/home/brads$

Brads5
Posts: 8
Joined: Sun Jul 16, 2017 1:24 am

Re: No Logs!

Post by Brads5 » Wed Jul 19, 2017 2:52 pm

All working thanks.

magicspam
Posts: 1563
Joined: Tue Oct 28, 2008 2:27 pm

Re: No Logs!

Post by magicspam » Thu Jul 20, 2017 2:20 pm

Hello Brads5,

Thank you for the update.

Please let us know if you need any further assistance from us.
-- MagicSpam Support Team --

Brads5
Posts: 8
Joined: Sun Jul 16, 2017 1:24 am

Re: No Logs!

Post by Brads5 » Sun Jul 30, 2017 8:08 am

Hi,

Everything was working fine until I upgraded from 8.5.1 to 8.7.11. I have tried running the scripts sent previously and still nothing. Please could you help point me in the right direction to what may have happened this time.

Thanks

magicspam
Posts: 1563
Joined: Tue Oct 28, 2008 2:27 pm

Re: No Logs!

Post by magicspam » Tue Aug 01, 2017 12:05 pm

Hello Brads5,

Thank you for your post.

It is possible that the latest upgrade of Zimbra caused permissions for MagicSpam to be rewritten.

Could you please reinstall MagicSpam and let us know if that resolves the issue?

Please note that during the reinstall, all your MagicSpam settings will be preserved.

Please let us know if you have any questions in the meantime.
-- MagicSpam Support Team --

Brads5
Posts: 8
Joined: Sun Jul 16, 2017 1:24 am

Re: No Logs!

Post by Brads5 » Tue Aug 01, 2017 12:47 pm

Hi,

Reinstalled but still nothing, no logs not a sausage!

Thanks
Colin

Post Reply

Return to “General Discussions and Support Questions”

Who is online

Users browsing this forum: No registered users and 1 guest