Wizard IT Products

Good Morning,

We have item 41 set to quarantine, but it's not sending it to spam.
Deliver to Spam folder: Checked Yes

If not the spam folder, where would they go within a WHM/cPanel default install environment?

Hello 92west,

Thank you for your post.

By default, messages marked as quarantine in MagicSpam are passed to the customer's Inbox, based on the settings in the:

Anti-Spam / System / 'Options' / "Advanced Options"

section in MagicSpam admin-interface panel.

If these messages are not delivered to the Spam folder after the "Deliver to Spam folder: " option is checked, could you please provide us the output of the following commands as 'root':

grep magicspam_.*_spam /etc/exim.conf
grep magicspam_.*_spam /etc/exim.conf.local

Thank you.