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Unable to change IP Reputation List

Posted: Thu Nov 06, 2008 11:10 am
by pnjfksx
"Unable to save your IP Reputation List changes" is the message I receive when I save the settings of my IP Rep list. I have tried disabling and enabling MS, but the problem persists. I have removed the module and reinstalled it, and still get the message. This is a critical problem for me, as I have a client that needs to receive email from systems being blocked by MIPSpace (rubylane.com and Etsy.com).

Re: Unable to change IP Reputation List

Posted: Thu Nov 06, 2008 2:16 pm
by magicspam
Could you please check the permissions on the following file on your server?

Code: Select all

/etc/magicspam/control/bms.enabled
This should be owned by user and group psaadm. If the permissions are correct, could you run the following command on your server and send us the results?

Code: Select all

/usr/share/magicspam/bin/register -a ; echo $?
Thank you for helping us debug this issue.

Re: Unable to change IP Reputation List

Posted: Fri Nov 07, 2008 4:29 am
by pnjfksx
not a unix wiz, so here is what the file listing shows:

-rw-r--r-- 1 root root 17 Nov 6 13:08 bms.enabled
-rw-r--r-- 1 psaadm psaadm 17 Oct 28 12:13 bms.enabled.rpmsave
-rw-r--r-- 1 psaadm psaadm 61 Oct 16 13:02 rules.disabled
-rw-r--r-- 1 psaadm psaadm 113 Oct 16 13:02 rules.enabled

permissions look ok, but ownership is not correct. I changed them and it seems to be working correctly.

I guess the remaining question is, "why was the ownership incorrect". I have not had this problem with MS before the latest release. Is there an issue with the module installation script?

Thanks!

[SOLVED] Unable to change IP Reputation List

Posted: Fri Nov 07, 2008 10:42 am
by magicspam
Thank you for providing this information. We will have our development team look into the ownership issue which you noticed.