Wizard IT Products

Hello guys, i got problems with magic spam, when i´m receiving emails from some server i´m getting message like this.

Aug 17 14:34:45 server postfix/smtpd[22761]: connect from unknown[189.126.10.105]
Aug 17 14:34:45 server magicspam-postfix[22762]: gethostbyaddr() retried 3 times
Aug 17 14:34:45 server magicspam-postfix[22762]: internal error, segfault
Aug 17 14:34:45 server magicspam-postfix[22762]: unable to make dir for core dump
Aug 17 14:34:45 server postfix/spawn[22596]: warning: command /usr/share/magicspam/bin/magicspam-postfix exit status 1
Aug 17 17:34:45 server postfix/smtpd[22761]: warning: premature end-of-input on private/magicspam while reading input attribute name
Aug 17 14:34:46 server magicspam-postfix[22763]: gethostbyaddr() retried 3 times
Aug 17 14:34:46 server magicspam-postfix[22763]: internal error, segfault
Aug 17 14:34:46 server magicspam-postfix[22763]: unable to make dir for core dump
Aug 17 14:34:46 server postfix/spawn[22596]: warning: command /usr/share/magicspam/bin/magicspam-postfix exit status 1
Aug 17 17:34:46 server postfix/smtpd[22761]: warning: premature end-of-input on private/magicspam while reading input attribute name
Aug 17 17:34:46 server postfix/smtpd[22761]: warning: problem talking to server private/magicspam: Success
Aug 17 17:34:46 server postfix/smtpd[22761]: NOQUEUE: reject: RCPT from unknown[189.126.10.105]: 451 4.3.5 Server configuration problem; from=<teste@gruporeta.com.br> to=<suporte@oxynet.com.br> proto=ESMTP helo=<br01.oxynet.com.br>
Aug 17 17:34:46 server postfix/smtpd[22761]: disconnect from unknown[189.126.10.105]


This is happening to receiving message for more than 5 server, what is this? how fix? Today i got problem with my datacenter that was billing me my server and i didn´t receive their emails, they needed to call me and ask me why i didn´t anwserd the emails.

Please help me

i´m using Plesk 9.5.2 and MagicSpam 1.0.4-8 for Plesk with Postfix

Could you please create the following directory and set the permissions to 777?

/var/log/magicspam/postfix

The next time this occurs, new directories and a file should be created under the postfix directory in:

/var/log/magicspam/postfix/<pid number>/core/<file>

Please send the file to us and we will investigate the issue.

Hello, the directory /var/log/magicspam/postfix already existed, but is not setted with the 777 permission, so i set it to 777, then i done again the problem, i send from one of my server to this one, and i got the following message again:

Aug 18 12:53:04 server postfix/smtpd[933]: NOQUEUE: reject: RCPT from unknown[189.126.10.105]: 451 4.3.5 Server configuration problem; from=<teste@gruporeta.com.br> to=<suporte@oxynet.com.br> proto=ESMTP helo=<br01.oxynet.com.br>

and in the /var/log/magicspam/postfix i only have a file "core.26029", there is not a directory with the pid number/core/<file>

do you want this "core.26029"?? Please help me.

thanks

We apologize for the confusion. Yes, that file is what we need. Please send it to support [at] magicspam [dot] com.

Ok, how asked, i did right now, i sent the email with the core.26029 file, now i´ll wait the fix, thanks so much

Just so we have a record, we have responded to your email and provided you with a link to download a new version of MagicSpam which should resolve the issue. Please let us know when you know whether or not it works.

i received the email yesterday on the end of my job´s day, i only could test today, i install and test, aparently works, i´m looking my logs to see if i got any other warning/error/segfault.

Thanks guys