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Need a phone call regarding problems with MS license key

Posted: Sun Feb 14, 2021 8:42 am
by mseric
AS the subject says. I have a plesk key that does not work, even though paid up. Please contact us at 905-436-6814 9am - 8pm EST. Thanks, Eric

Re: Need a phone call regarding problems with MS license key

Posted: Tue Feb 16, 2021 1:07 pm
by magicspam
Hello mseric,

Thank you for your post.

To better assist you with this issue, could you please send us a few more details to our support team at support@magicspam.com:

1. What is the version of Plesk you are using?
2. What is the version of MagicSpam that you are using?
3. Your license key
4. Error message, if are there any.
5. Was this a fresh MagicSpam installation?
6. Were there any recent updates or upgrades in your server?

Please let us know if you have any questions.