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SPAM not detected

https://forums.magicspam.com/viewtopic.php?f=15&t=237209

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SPAM not detected

Posted: Mon Aug 19, 2019 1:24 pm
by h4ck3r
From a few months ago I receive to many SPAM and MAGIC SPAM is not detect them

an example of emails:

I change my real email to: myemail@mycompany.com

Code: Select all


Return-Path: <liberty-mutual-insurance-information-myname=mycompany.com@forallgenerals.com>
X-Spam-Checker-Version: SpamAssassin 3.4.0 (2014-02-07) on
	einstein.medioscompletos.com
X-Spam-Level: *
X-Spam-Status: No, score=1.6 required=5.0 tests=BAYES_00,DKIM_SIGNED,
	DKIM_VALID,DKIM_VALID_AU,HTML_MESSAGE,MIME_HTML_MOSTLY,RDNS_DYNAMIC,
	URIBL_BLOCKED,URIBL_DBL_SPAM autolearn=no autolearn_force=no version=3.4.0
X-Original-To: myemail@mycompany.com
Delivered-To: myemail@mycompany.com
Received: from mail.forallgenerals.com (vpsnode12.webstudio26.com [45.133.37.28])
	by einstein.medioscompletos.com (Postfix) with ESMTP id 3A4A5166D4E
	for <myemail@mycompany.com>; Mon, 19 Aug 2019 13:12:30 -0600 (MDT)
DKIM-Signature: v=1; a=rsa-sha1; c=relaxed/relaxed; s=dkim; d=forallgenerals.com;
 h=Date:From:To:Subject:MIME-Version:Content-Type:List-Unsubscribe:Message-ID; i=liberty-mutual-insurance-information@forallgenerals.com;
 bh=CdRa32Z2umTFwS5SLRUUK/gzzvM=;
 b=T++RUUTXVKTr4kLRTCEshD8cuRNtpio0/9MkK0r04J15+wWZwCW4Dg2pxiWmLsZTudbkkGaMH0x3
   aZjeBA3arPlqqjQREyPz+NwpEqRELKnCaxsZilI48ghjNZ9w4p2mP14n19R+9vYchlu52QudN/Bm
   GYuA7w0b3RkLhGYO2o0=
DomainKey-Signature: a=rsa-sha1; c=nofws; q=dns; s=dkim; d=forallgenerals.com;
 b=rgQYYZZxS6D7p1L4qts3KBjzMLFlsOrcVzW+u5SucP9bf+j/m7GqdYJDFAajKTmuo5Ds0H3eJHH+
   ZCZEpuVcle2CCC2cJFcyDzY4s1+HaLQx9FhhQUHJcUl43/hWUKmX1C2+kdb9rLaejTOZbke2vfWz
   EyxZ6mGWwacagdIIwkg=;
Received: by mail.forallgenerals.com id hbbq9s0001gf for <myemail@mycompany.com>; Mon, 19 Aug 2019 12:07:29 -0700 (envelope-from <liberty-mutual-insurance-information-myname=mycompany.com@forallgenerals.com>)
Date: Mon, 19 Aug 2019 12:07:29 -0700
From: "Liberty Mutual Insurance Information" <liberty-mutual-insurance-information@forallgenerals.com>
To: <myemail@mycompany.com>
Subject: With customized coverage, you only pay for what you need
MIME-Version: 1.0
Content-Type: multipart/alternative;
	boundary="----=_Part_361_951902564.1566241640194"
List-Unsubscribe: <http://www.forallgenerals.com/interior-recite/15c5z239A5lJN8911N1U1CM47b6Z26riDvGsfiIHbswGsithIxswEGsi8IRInKRnR5wQ10R6W2lihN>
Message-ID: <0.0.0.28.1D556C158938360.B828E6@mail.forallgenerals.com>

------=_Part_361_951902564.1566241640194
Content-Type: text/plain; charset=utf-8
Content-Transfer-Encoding: 7bit

With customized coverage, you only pay for what you need

http://www.forallgenerals.com/9534z2395Nw86M17sUmW2W1G90cv47b6V26giDvGsfiIHbswGsithIxswEGsi8vRInKRnR5t1tM05gUihz/puddle-inched



Update Preferences- http://www.forallgenerals.com/3ef4k2395yJS8613VG2190eu47b6U26miDvGsfiIHbswGsithIxswEGsi8SRInKRnR6pQF10m6QBUiJh/Cain-Brisbane

------=_Part_361_951902564.1566241640194
Content-Type: text/html; charset=us-ascii
Content-Transfer-Encoding: 7bit

<!DOCTYPE html>
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   <h3><strong><a href="http://www.forallgenerals.com/a7F6E2Kh395I8rr613yB2190cC47b6t26hiDvGsfiIHbswGsithIxswEGsi8zRInKRnR6B10UAo5GkihW/Marietta-primers">With customized coverage, you only pay for what you need</a></strong></h3> 
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              <td>
               <!-- ===========================================================================
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	Email Content
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                  <td bgcolor="#FFD000" class="header-gutter-top" height="13" style="background:#FFD000; font-size:1px; line-height:1px; height:13px; ">&nbsp; </td> 
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                  <td bgcolor="#FFD000" class="header-gutter-bottom" height="16" style="background:#FFD000; font-size:1px; line-height:1px; height:16px; ">&nbsp; </td> 
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                    &nbsp; 
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               <!--// =========================================================================
	CONTENT ====================================================================
========================================================================== //-->
               <!-- ===========================================================================
	content
--> 
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                    &nbsp; 
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                  <td align="left" style="color:#343741; font-family:Helvetica, Arial, sans-serif; font-size:12px; line-height:18px; " valign="top"> 
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                     <!-- element-headline ============= --> 
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                       <!-- divider-spacer ================ --> 
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                        <tbody> 
                         <tr> 
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                           <div class="divider-spacer size-m" style="height:22px; ">
                            &nbsp; 
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                       <!-- divider-spacer ================ --> 
                       <table border="0" cellpadding="0" cellspacing="0" style="max-width:100%; min-width:100%; width:100%; " width="100%"> 
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                           <div class="divider-spacer size-s" style="height:6px; ">
                            &nbsp; 
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                       <!-- divider-spacer ================ --> 
                       <table border="0" cellpadding="0" cellspacing="0" style="max-width:100%; min-width:100%; width:100%; " width="100%"> 
                        <tbody> 
                         <tr> 
                          <td class="divider-spacer size-xl" height="43" style="font-size:1px; line-height:1px; height:43px; "> 
                           <div class="divider-spacer size-xl" style="height:43px; ">
                            &nbsp; 
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                        </tbody> 
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                      <td width="50%">&nbsp; </td> 
                      <td align="center" style="text-align:center; "> 
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                        <tbody> 
                         <tr> 
                          <td style="color:Contact your agent; font-family:Helvetica, Arial, sans-serif; font-size:12px; font-weight:bold; line-height:15px; text-align:center; "><a href="http://www.forallgenerals.com/a7F6E2Kh395I8rr613yB2190cC47b6t26hiDvGsfiIHbswGsithIxswEGsi8zRInKRnR6B10UAo5GkihW/Marietta-primers" style="border:none; color:#1A1446; font-family:Helvetica, Arial, sans-serif; font-size:14px; font-weight:bold; line-height:20px; text-align:center; "><img alt="Get your customized quote" height="40" src="http://www.forallgenerals.com/I115g239P5St7aS13wY21912O47b6Z26CiDvGsfiIHbswGsithIxswEGsi8XRInKRnR6nK10CO5fkihA/inhibitions-Rawlings" style="border:none; display:block; outline:none; " width="260" /> </a></td> 
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                      <td width="50%">&nbsp; </td> 
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                        &nbsp; 
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                    &nbsp; 
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                    &nbsp; 
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               <!--
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               <!--// =========================================================================
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                  <td>
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                   <!-- element-logo ================== --><a href="http://www.forallgenerals.com/a7F6E2Kh395I8rr613yB2190cC47b6t26hiDvGsfiIHbswGsithIxswEGsi8zRInKRnR6B10UAo5GkihW/Marietta-primers" style="text-decoration:none; "><img alt="Liberty Mutual Insurance&Acirc;&reg;" class="logo" height="41" src="http://www.forallgenerals.com/4c16Kp2Y395B7ahP12W21910H47b6p26giDvGsfiIHbswGsithIxswEGsi8iRInKRnR6kl1BD06yypMih/interior-recite" style="border:none; height:41px; outline:none; width:160px; " width="160" /> </a> 
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                    &nbsp; 
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                 <!-- Gutter under footer logo --> 
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                  <td class="gutter-small" style="font-size:0px; line-height:0; width:15px; " width="15"> 
                   <div style="height:1px; width:15px; ">
                    &nbsp; 
                   </div> </td> 
                  <td>
                   <!-- divider-spacer ================ --> 
                   <table border="0" cellpadding="0" cellspacing="0" style="max-width:100%; min-width:100%; width:100%; " width="100%"> 
                    <tbody> 
                     <tr> 
                      <td class="divider-spacer size-xl" height="30" style="font-size:1px; line-height:1px; height:30px; "> 
                       <div class="divider-spacer size-xl" style="height:30px; ">
                        &nbsp; 
                       </div> </td> 
                     </tr> 
                    </tbody> 
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                   <!-- end divider-spacer ============ --></td> 
                  <td class="gutter-small" style="font-size:0px; line-height:0; width:15px; " width="15"> 
                   <div style="height:1px; width:15px; ">
                    &nbsp; 
                   </div> </td> 
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                      <td style="color:#808080; font-family:Helvetica, Arial, sans-serif; font-size:10px; line-height:16px; ">$782 Savings Figure: Average combined savings based on countrywide survey of new customers from 8/1/16 to 8/1/17 who reported savings from prior insurers' premiums when they switched to Liberty Mutual. Availability varies by state. Savings comparison do not apply in MA 
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Any suggestions or settings to add to STOP receiving them?

Thank you

Re: SPAM not detected

Posted: Tue Aug 20, 2019 3:02 pm
by magicspam
Hello h4ck3r,

Thank you for your post and for providing us additional information.

To be able to better understand the nature of the uncaught spam you are receiving, and to assist us in making suggestions for how to improve your filtering, can you please send us the MagicSpam logs for examination? If able to provide us new set of logs, please send it to our support email address:

support@magicspam.com

To retrieve MagicSpam logs, you can use the MagicSpam interface and access the "Logs" tab.
In the log search result output, you have the option to export/save the log search results to a CSV file. Please Email the CSV file as an attachment to us.
Please also make sure that you remove entries where mua=yes and leave only HAM entries that are confirmed spam.

Also, can you please send us screenshots of the following two tabs in your MagicSpam control panel:

* Settings / Server Policies
* Settings / IP Reputation

In addition, in your email could you please provide us following details about your platform:

- MagicSpam License
- MagicSpam Version
- Operating System and Version
- Operating System Architecture (32 bit or 64 bit)
- Plesk, cPanel, MailEnable, DirectAdmin or Zimbra
- MTA (Qmail, Postfix, Exim)

Thank you!

Re: SPAM not detected

Posted: Fri Jun 04, 2021 3:56 am
by KapeTrack
I can give you an example of bad spam.

Re: SPAM not detected

Posted: Mon Jun 14, 2021 12:16 pm
by magicspam
Hello KapeTrack,

Sorry to hear you have an issue with uncaught spam and we will work with you to have this resolved.

In order to better assist you, we will need more information to better understand the nature of the uncaught spam you are receiving and will assist us in making suggestions for how to improve your filtering. Please send us the following as an attachment.
  • Uncaught spam samples
  • MagicSpam logs associated with the uncaught spam
To retrieve MagicSpam logs, you can use the MagicSpam interface and access the "Logs" tab. In the log search result output, you have the option to export/save the log search results to a CSV file. Please make sure that leave only HAM entries for the corresponding uncaught spam messages.

Also, can you please send us screenshots of the following two tabs in your MagicSpam control panel:
  • Anti-Spam / Spam Policies
  • Anti-Spam / IP Reputation
The best way to provide us with the aforementioned information would be via email (support@magicspam.com).

Note that MagicSpam PRO version has an advanced Replay feature that can help you identify policies which can be enabled to block certain uncaught spam in your system.

Thank you.
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