magicSpam stops checking mails from time to time

[magicspam]

Thanks to all for posting the details.

Item one that we can immediately address:

MagicSpam for Plesk with Postfix MTA:

Our developers have made us aware of a known issue with this specific integration that we are presently working through with the Parallels Development Team.

When certain mail settings are changed - such as turning on greylisting support or other 'filter' level rules - presently the Parallels Plesk system overwrites the configuration settings that MagicSpam sets to enable itself - causing the 'silent' drop of service. This is still something we are working through with Parallels but do not yet have an immediate resolution to.

The Plesk 'QMail' integration to date has not shown the same issues, but the fact you are reporting this indicates that something may have changed in later versions of Plesk that we will need to investigate further. Thank you for the reports.

As to the MailEnable integration - we are in the process of working directly with the MailEnable development team to work out an embedded integration. This stated, the embedded integration will likely only work with the latest versions of MailEnable and backwards compatibility (back to 3.26) will likely suffer similar issues regardless (swap out binary issues).

Thank you all again for the reports, and rest assured our development team is working as fast as they can to resolve all issues.