Cant see the Logs

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maticsinfo
Posts: 2
Joined: Sat Oct 16, 2021 12:04 am

Cant see the Logs

Post by maticsinfo » Sat Oct 16, 2021 12:23 am

Hi,
I am using the MagicSpam Lite for my Plesk Obsidian server, and i have noticed that i cannot see the logs when on the dashboard i click on any hour on the Statistics for last 24 hours section.
Previously this was working
Any ideas??
Dashboard-MagicSpam-Mastermatics-Server.png
Dashboard-MagicSpam-Mastermatics-Server.png (139.44 KiB) Viewed 645 times

maticsinfo
Posts: 2
Joined: Sat Oct 16, 2021 12:04 am

Re: Cant see the Logs

Post by maticsinfo » Tue Oct 19, 2021 4:58 am

Will i be getting support on this????

magicspam
Posts: 1432
Joined: Tue Oct 28, 2008 2:27 pm

Re: Cant see the Logs

Post by magicspam » Wed Oct 20, 2021 5:29 pm

Hello maticsinfo,

Thank you for the detailed information and apologies for the late response.

Based on our understanding, no log search results are returned when performing the hourly log search when clicking on the stats in the dashboard. We have replicated the issue and informed our development team who has provided us with these instructions.

To resolve the issue, please download the file from:

https://www.magicspam.com/download/prod ... pam_js.tgz

Then extract and replace the production file on your Plesk server.

Code: Select all

tar -xzvf /path/to/magicspam_js.tgz
cp /path/to/hour-stats.js /usr/local/psa/admin/htdocs/modules/magicspam/js/
Afterwards, make sure to reload the page without caching (Ctrl+F5) to ensure that the newer version of the file is loaded by the web browser before performing the hourly log search again.

Note that the next release of MagicSpam which resolves the issue permanently will become available by the end of next week.

Please let us know whether the issue was resolved or you have any other questions.
-- MagicSpam Support Team --

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