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How to remove IP from your blacklist

Posted: Thu Oct 26, 2023 12:34 am
by Phephile
Kindly assist, how do we get whitelisted from your black list? Our IP has been blocked, please help. Below is what it said.
Sorry, no SMTP connection got far enough; most progress: RCPT TO
response; remote host 129.232.157.135 said: 550-5.5.1 Server IP 69.63.64.26
listed as abusive. See
550-http://spamauditor.org/best-practices/ip-reputation/ for more
information..
550 Protection provided by MagicSpam 2.1-19.3 http://www.magicspam.com .
(#5.5.0)

Re: How to remove IP from your blacklist

Posted: Thu Oct 26, 2023 2:24 pm
by magicspam
Hello Phephile

Thank you for for your post.

If you follow the URL in the rejection notice, you should find detailed information as to why your message was blocked and links where to have your IP dellisted.


We are the developers of the software and not the operators of the email server. If you feel your messages are being blocked without just cause, contact the recipient and ask them to 'whitelist' you, or contact your email administrator to address the issues that caused your messages to be rejected.

We hope this information helps.

-- MagicSpam Support Team --