blacklisted - but we are not on any list
Posted: Tue Jan 19, 2021 4:05 am
Hi,
we received an email from our client and replied. We got this from your software:
...
SMTP error from remote mail server after RCPT TO:<email@email.com>:
550 5.7.0 You have been blacklisted. See http://spamauditor.org/best-practices/e ... our-users/ for more information. Protection provided by MagicSpam 2.0.18-1 http://www.magicspam.com
....
the link has no real information, just a very general description of spam ?!?
I've check on https://mxtoolbox.com/ and we are not on any know blacklist. SO what could possibly be a reason for this issue - keep in mind that the client contacted us and this was a reply to his mail.
thanks
we received an email from our client and replied. We got this from your software:
...
SMTP error from remote mail server after RCPT TO:<email@email.com>:
550 5.7.0 You have been blacklisted. See http://spamauditor.org/best-practices/e ... our-users/ for more information. Protection provided by MagicSpam 2.0.18-1 http://www.magicspam.com
....
the link has no real information, just a very general description of spam ?!?
I've check on https://mxtoolbox.com/ and we are not on any know blacklist. SO what could possibly be a reason for this issue - keep in mind that the client contacted us and this was a reply to his mail.
thanks