Page 1 of 1

How to remove our IP 103.27.236.14 from your blacklist

Posted: Tue May 28, 2019 8:25 pm
by vanlong
Hello,

I got this error when send email to email server using MagicSpam.

Send mail to: xxxxyyyy@zzzz.com error: : com.sun.mail.smtp.SMTPSendFailedException: 552 Mail rejected by the processing module: 5.5.1 Server IP 103.27.236.14 listed as abusive. See http://spamauditor.org/best-practices/ip-reputation/ for more information.. Protection provided by MagicSpam 2.1-9.2 http://www.magicspam.com

How to remove our IP from your list.

Any help would be appreciated !

Re: How to remove our IP 103.27.236.14 from your blacklist

Posted: Wed May 29, 2019 10:18 am
by magicspam
Hello vanlong,

Thank you for your post.

If you follow the URL in the rejection notice, you should find detailed information as to why your message was blocked.

It appears that your IP address (103.27.236.14) is listed on the MIPSPACE reputation lists. Please contact mipspace.com for delisting and further support.

We are the developers of the software and not the operators of the email server. If you feel your messages are being blocked without just cause, contact the recipient and ask them to 'whitelist' you, or contact your email administrator to address the issues that caused your messages to be rejected.

We hope this information helps.