Mail that is not spam is stopped by filter

[bjornen]

Hi,

I have a new installation of MagicSpam which I use with MailEnable Std latest version on a Windows 2008 Server Web Edt. I have many problems and not sure wether it is MailEnable or MagicSpam creating them, but I guess it is a combination of both.

Here is one error message I see in the spam report for a mail that should go through:

2010-06-01 15:22:23 magicspam-mailenable[3928]: HAM: mua=0,ip=[74.125.83.174:(null)],helo=<mail-pv0-f174.google.com>,from=<bjorn@mydomain.biz>,rcpt=<admin@customerdomain.as>

mydomain.biz is in Google Apps, but domain is on my server and customerdomain.as is in the above mentioned server.

Hope someone have a suggestion on how to avoid this problem.

Regards
Bjornen

[magicspam]

That message *is* going through. It was marked as "HAM" which means that it will be allowed to pass through MagicSpam. Any form of content filtering that you have behind MagicSpam would be the likely culprit if that message wasn't allowed through. Had the "HAM" portion been replaced with "SPAM" then the message would have been blocked by MagicSpam.

If I recall correctly, MailEnable has its own filters built in. It's possible that those are responsible for that message not being delivered.