Search found 1533 matches

by magicspam
Wed Apr 28, 2010 9:18 am
Forum: General Discussions and Support Questions
Topic: Help
Replies: 1
Views: 7013

Re: Help

If you go to http://spamrats.com and enter the IP address your email was coming from, you should be able to find out which (if any) blocklists you are on. In addition, the party you were trying to reach should be able to look at the logs and determine why you were blocked. It may be that you have yo...
by magicspam
Tue Apr 27, 2010 12:15 pm
Forum: Discussions on Spam Protection Policies and Default Rules
Topic: Magic Spam for MailEnable Standalone Issue
Replies: 1
Views: 19428

Re: Magic Spam for MailEnable Standalone Issue

Your customers were unable to send email? Are they set up to use SMTP authentication or are they part of a trusted network? Either of those things should alleviate any issues with sending. Could you please provide some log entries for the emails that were rejected?
by magicspam
Tue Apr 27, 2010 12:13 pm
Forum: General Discussions and Support Questions
Topic: Options not being saved in MagicSpam settings?
Replies: 3
Views: 10497

Re: Options not being saved in MagicSpam settings?

It's not a problem at all. We're just glad that you were able to get everything sorted out.
by magicspam
Mon Apr 26, 2010 10:13 am
Forum: Frequently Asked Questions (FAQ)
Topic: Mailenable Pro 3.x and Plesk
Replies: 35
Views: 800404

Re: Mailenable Pro 3.x and Plesk

We apologise for not responding to you sooner. We did not see your original message in the moderation queue until this morning.

Since you are already using Plesk, you may find it easier to go with that version.
by magicspam
Fri Apr 23, 2010 9:48 am
Forum: Wishlists and Roadmaps
Topic: edit/add to the automatic bounced message a sender receives
Replies: 10
Views: 72334

Re: edit/add to the automatic bounced message a sender receives

I just discussed this with our Development Team and they said that they're definitely planning on it.

Right now they're hard at work, making the spam protection even better than it is now.
by magicspam
Fri Apr 23, 2010 9:27 am
Forum: You Guys Rock! - Want to say nice things about our products or team?
Topic: You Guys do Rock!
Replies: 2
Views: 35247

Re: You Guys do Rock!

Thank you for your feedback! We certainly love hearing that you're impressed with the protection MagicSpam offers.
by magicspam
Wed Apr 21, 2010 5:29 pm
Forum: General Discussions and Support Questions
Topic: Problems with license to reactivate the MagicSpam
Replies: 6
Views: 14599

Re: Problems with license to reactivate the MagicSpam

Have you been able to resume your contact with Michael?
by magicspam
Wed Apr 21, 2010 5:07 pm
Forum: Frequently Asked Questions (FAQ)
Topic: Mailenable Pro 3.x and Plesk
Replies: 35
Views: 800404

Re: Mailenable Pro 3.x and Plesk

Hi Jon.

Thank you for your interest in MagicSpam!

You'll require MailEnable 3.61 or greater and any version of Windows between XP and 2008.

The forums are our primary point of contact, though we may escalate issues to email if necessary.
by magicspam
Wed Apr 21, 2010 9:00 am
Forum: You Guys Rock! - Want to say nice things about our products or team?
Topic: You guys rock? I can't even pay my bill! NO RESPONSE!!
Replies: 3
Views: 38075

Re: You guys rock? I can't even pay my bill! NO RESPONSE!!

Please contact sales [at] magicspam [dot] com for any billing issues.

We apologise for any confusion there may have been. So we can help prevent a similar occurrence in the future, where did you get the address you were sending to?
by magicspam
Mon Apr 19, 2010 5:12 pm
Forum: General Discussions and Support Questions
Topic: Problems with license to reactivate the MagicSpam
Replies: 6
Views: 14599

Re: Problems with license to reactivate the MagicSpam

For any licensing issues, please contact sales [at] magicspam [dot] com and they will be happy to assist you!

Go to advanced search