Search found 1453 matches

by magicspam
Fri Aug 05, 2022 4:36 pm
Forum: MagicSpam Pro for WHM/cPanel
Topic: question about filtering and subject rewrite
Replies: 1
Views: 44

Re: question about filtering and subject rewrite

Hello dzamanakos, Based on our understanding, emails that were flagged as spam by SpamAssassin had their subject rewritten with the ***SPAM*** tag and delivered to the recipient spam folder via an email filter. After installing and configuring MagicSpam such that emails that are flagged as spam (QUA...
by magicspam
Fri Aug 05, 2022 3:43 pm
Forum: General Discussions and Support Questions
Topic: Magiscapm Event Error
Replies: 1
Views: 42

Re: Magiscapm Event Error

Hello drakuel, The most likely reason for the issue would be that the file permission on the following directory or file are incorrect. c:\magicspam\db c:\magicspam\db\rl.unqdb.bak The simplest way to resolve the issue would be to: stop the magicspam service daemon from the 'services' applet (servic...
by magicspam
Mon Jul 18, 2022 9:59 am
Forum: News and Announcements
Topic: MagicSpam PRO for Plesk 2.1-18.1 (BETA) has been released
Replies: 0
Views: 384

MagicSpam PRO for Plesk 2.1-18.1 (BETA) has been released

Dear MagicSpam Customers, We are pleased to announce that the MagicSpam PRO for Plesk 2.1-18.1 (BETA) release is now available. MagicSpam PRO for Plesk 2.1-18.1 New Feature: Session and Transaction UUID Log Data New Feature: Log Search Results Email Content Viewer New Feature: Email Authentication S...
by magicspam
Mon Jul 18, 2022 9:52 am
Forum: News and Announcements
Topic: MagicSpam PRO for cPanel 2.1-17.1 (BETA) has been released
Replies: 0
Views: 126

MagicSpam PRO for cPanel 2.1-17.1 (BETA) has been released

Dear MagicSpam Customers, We are pleased to announce that the MagicSpam PRO for cPanel 2.1-17.1 (BETA) release is now available. MagicSpam PRO for cPanel 2.1-17.1 New Feature: Session and Transaction UUID Log Data New Feature: Log Search Results Email Content Viewer New Feature: Email Authentication...
by magicspam
Thu Jun 23, 2022 3:52 pm
Forum: Discussions on Spam Protection Policies and Default Rules
Topic: How to remove our ip 51.83.2.14 from your blacklist
Replies: 4
Views: 2798

Re: How to remove our ip 51.83.2.14 from your blacklist

Hello Lorenzo, We are the developers of the software and not the maintainers of the reputation list. The MIPSPACE team isn't under our control and they have their own policies for reputation review requests. The best thing you can do is follow up with your hosting company, as MIPSPACE usually respon...
by magicspam
Thu Jun 23, 2022 3:42 pm
Forum: General Discussions and Support Questions
Topic: Error php plugin
Replies: 1
Views: 285

Re: Error php plugin

Hello Carlos, Based on our understanding, the MagicSpam Admin Panel is operational but you are receiving PHP warning messages. Did we understand you correctly? These PHP warning messages in the MagicSpam Admin Panel can be safely ignored. To silence these warning messages, please run the following t...
by magicspam
Thu May 12, 2022 1:28 pm
Forum: Wishlists and Roadmaps
Topic: Another Log Search Wish
Replies: 5
Views: 1918

Re: Another Log Search Wish

Hello visionr_be, Thank you for the additional comments, we have updated the development ticket accordingly and brought it to the attention of our product team. If possible, would you be able to provide us with more information on the spammers using the *.xyz hostname. It will definitely help with o...
by magicspam
Fri May 06, 2022 2:54 pm
Forum: General Discussions and Support Questions
Topic: Change Password
Replies: 2
Views: 607

Re: Change Password

Hello Jason, Thank you for contacting us. You can change your password for the web login by removing the following configuration file: c:\magicspam\control\config Subsequently, launch the MagicSpam admin panel via the start menu or any web browser and access the following URL: https://<youserverip>:...
by magicspam
Tue May 03, 2022 3:04 pm
Forum: Frequently Asked Questions (FAQ)
Topic: How can I get help with uncaught spam?
Replies: 0
Views: 626

How can I get help with uncaught spam?

The MagicSpam Support Team is more than happy to assist you with any uncaught spam. In order to most effectively help you, we need information to better understand the nature of the uncaught spam and make suggestions on how to improve your filtering. In this FAQ, you will learn how to gather the nee...
by magicspam
Wed Apr 27, 2022 4:12 pm
Forum: Frequently Asked Questions (FAQ)
Topic: Why does MagicSpam not honor my Whitelist and Blacklist entries?
Replies: 0
Views: 522

Why does MagicSpam not honor my Whitelist and Blacklist entries?

The Sender From Whitelist and Sender From Blacklist do not operate on the From header but rather the SMTP MAIL FROM which is the equivalent to the Return-Path header. As such, the most probable reason that your whitelist or blacklist entry was not honored is that the From header differs from the Ret...

Go to advanced search