Search found 4 matches

by jin
Sat Aug 01, 2020 7:31 am
Forum: MagicSpam Pro for WHM/cPanel
Topic: Taking money without approval
Replies: 1
Views: 13163

Taking money without approval

I don't see any place to post this nor do you provide a client area so I have to post it here. I just received a notice that I paid for another month, huh, what? I never authorized you to keep my payment method on file nor did I ever authorize you to take another payment without my permission, reall...
by jin
Thu Jul 16, 2020 7:55 am
Forum: MagicSpam Pro for WHM/cPanel
Topic: BAd REP IP
Replies: 5
Views: 18834

Re: BAd REP IP

Hello, I'm not even sure what to say to your reply except, really? That's your reply? As stated it --->IS A USER<---, it isn't some compromised account not to mention even if it weans what am I supposed to do ask all my users to send me their IP's then look for some IP they didn't send me? I mean se...
by jin
Mon Jul 06, 2020 9:55 pm
Forum: MagicSpam Pro for WHM/cPanel
Topic: BAd REP IP
Replies: 5
Views: 18834

Re: BAd REP IP

Hello, Thanks for that but that's all for someone sending bulk, this isn't about bulk sending it's about slow sending of unwanted emails to Outlook which are being reported and giving the IP a bad rep. It is not a user from some outside country it is a user with an account. Even doing generic logs s...
by jin
Sun Jul 05, 2020 3:22 am
Forum: MagicSpam Pro for WHM/cPanel
Topic: BAd REP IP
Replies: 5
Views: 18834

BAd REP IP

Hello, I received a notice from Outlook that my IP is blocked, I also receive notices from Magicspam that my IP reputation is low. The problem is how do I see who is sending spam? I see no way of finding outgoing spammers. Reports are not very helpful they give you stats but no way to dig down into ...

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