Unable to send mail through Horde

[diadem.support]

Hello,

We have installed Magicspam for Mailenable Professional version in our windows 2008 server. We are facing a issue while trying to send mail through Horde webmail and we are receiving an error as below:

There was an error sending your message: unable to add recipient [xyz@test.com]: Invalid response code received from server.

This is happening for any email id may be its local or outside domains. When we are disabling the Magicspam protection everything is working fine. The Best practice rule settings are:


Best Practice Rule Status
(?) Block messages from IP (no domain)
(Rule name: block_ip_in_addr) Enabled
(?) Block Mail Servers on Dynamic/Dial-up Addresses
(Rule name: check_dynamic_reverse_dns) Enabled
(?) Perform reverse lookup check
(Rule name: check_ip_reverse_dns) Disabled
(?) Block Mail Servers reported as Spam Source
(Rule name: check_reverse_dns_list) Enabled
(?) Confirm Server Identification Resolves (HELO)
(Rule name: resolve_helo_domain) Disabled
(?) Strict address parsing
(Rule name: require_full_addr) Enabled
(?) Sending server must identify itself (HELO)
(Rule name: require_helo) Enabled
(?) Valid FROM domain
(Rule name: valid_from_domain) Disabled
(?) Server Identification must be valid (HELO)
(Rule name: valid_helo_domain) Enabled

The IP reputation settings are as below:


List Name Status
(?) UCEPROTECT-1
(List ID: 4) Disabled
(?) UCEPROTECT-2
(List ID: 5) Disabled
(?) UCEPROTECT-3
(List ID: 6) Disabled
(?) PSBL
(List ID: 13) Enabled
(?) SORBS-DUL
(List ID: 23) Enabled
(?) MIPSPACE
(List ID: 35) Disabled
(?) RATS-DYNA
(List ID: 36) Enabled
(?) RATS-NOPTR
(List ID: 37) Enabled
(?) RATS-SPAM
(List ID: 38) Enabled


Please suggest as soon as possible what needs to be done to rectify the problem.

Regards,
Diadem

[magicspam]

Are you able to track down any log entries regarding the email address you're trying to send to when you get the error message? We suggest looking through the logs to see if there are any spam rules triggered when trying to send to that address.

[magicspam]

We haven't heard anything more from you regarding this. Did you manage to get everything sorted out?

[diadem.support]

Yes we added 127.0.0.1 in the whitelist and everything worked fine.

[magicspam]

We're glad to hear that you managed to get it working!