MagicSpam already not available as Plesk Extension

This is the area for a general support questions, discussions and information that you can read and share. Post your experiences, stats and tricks and tips that are not covered elsewhere. Remember, for questions please search the FAQ first, as your question may already be answered.

Moderators: wizard, magicspam

Post Reply
Rot
Posts: 3
Joined: Mon Jul 02, 2018 9:01 am

MagicSpam already not available as Plesk Extension

Post by Rot » Mon Jul 02, 2018 9:06 am

Why MagicSpam already not available in the new installations of Plesk ?
Attachments
magicspam.png
magicspam.png (26.8 KiB) Viewed 79166 times

magicspam
Posts: 1552
Joined: Tue Oct 28, 2008 2:27 pm

Re: MagicSpam already not available as Plesk Extension

Post by magicspam » Mon Jul 02, 2018 2:44 pm

Hello Rot,

Thank you for your post.

We are aware of the issue and we apologize for inconveniences noted with the MagicSpam extension disappearing from the Extensions Catalog. We are in the process of discussions with the Plesk team now as to the cause and estimated time to repair this situation.

We have as an interim work around made the Plesk extension available through our standard download site at:

https://www.magicspam.com/download

This will require a license key to access the extension as our system is currently designed for licensed access only.

If you are using the 'free' version, we appreciate your patience as we continue our discussions with Plesk to resolve the original issue.

We hope this information helps.
-- MagicSpam Support Team --

MigYecla
Posts: 1
Joined: Wed Jul 18, 2018 12:01 am

Re: MagicSpam already not available as Plesk Extension

Post by MigYecla » Wed Jul 18, 2018 12:04 am

Hello ;-)

Any news about that?

On plesk support I found this comment :o : https://support.plesk.com/hc/en-us/arti ... -in-Plesk-

Could you confirm if MagicSpam will returns shortly to Plesk or not?

Best regards,

MigYecla

magicspam
Posts: 1552
Joined: Tue Oct 28, 2008 2:27 pm

Re: MagicSpam already not available as Plesk Extension

Post by magicspam » Thu Jul 19, 2018 4:06 pm

Hello MigYecla,

Thank you for your question.

We are still working with Plesk team to determine the cause and resolve the issue with MagicSpam missing from the Plesk catalog.

As soon as we have more information, we will post them here as well as on the Plesk forum.

We thank you for your patience and support with this matter!
-- MagicSpam Support Team --

Rot
Posts: 3
Joined: Mon Jul 02, 2018 9:01 am

Re: MagicSpam already not available as Plesk Extension

Post by Rot » Wed Jul 25, 2018 1:38 pm

What happen with this MagicSpam extension for Plesk ?? :?:

magicspam
Posts: 1552
Joined: Tue Oct 28, 2008 2:27 pm

Re: MagicSpam already not available as Plesk Extension

Post by magicspam » Fri Jul 27, 2018 4:44 pm

Hello valued customers,

MagicSpam Freemium, MagicSpam Standard, and MagicSpam PRO are available for Plesk through select Authorized Resellers.

Unfortunately, agreements with Plesk as an authorized Reseller have lapsed, and the situation is currently under discussion, and we hope to have an agreement in place again soon.

In the mean time, you can visit either one of our authorized resellers, or visit the MagicSpam website for more details.
-- MagicSpam Support Team --

Rot
Posts: 3
Joined: Mon Jul 02, 2018 9:01 am

Re: MagicSpam already not available as Plesk Extension

Post by Rot » Tue Jul 31, 2018 6:33 am

Hello Everybody;
Then, how do i install the extension in Plesk directly ?

magicspam
Posts: 1552
Joined: Tue Oct 28, 2008 2:27 pm

Re: MagicSpam already not available as Plesk Extension

Post by magicspam » Wed Aug 01, 2018 12:29 pm

Hello Rot,

Thank you for your question.

In order to install MagicSpam in Plesk, please use your existing MagicSpam license to download the appropriate package for your system from our download site:

https://www.magicspam.com/download/

and install the package by uploading it via the "Extension" section in Plesk.

If you do not have MagicSpam license, you can purchase new license from our web store:

https://www.magicspam.com/store.php

We hope this information helps.
-- MagicSpam Support Team --

Post Reply

Return to “General Discussions and Support Questions”

Who is online

Users browsing this forum: No registered users and 5 guests