option Exemptions is not visible

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bls4tech
Posts: 5
Joined: Thu Nov 23, 2017 2:27 am

Re: option Exemptions is not visible

Post by bls4tech » Mon Dec 04, 2017 3:36 am

Hello,
SELINUX is disabled:

sestatus
SELinux status: disabled

Cagefs is not enable.

I don't see error in log and the uptime is 60 days.
Luca

magicspam
Posts: 979
Joined: Tue Oct 28, 2008 2:27 pm

Re: option Exemptions is not visible

Post by magicspam » Tue Dec 19, 2017 1:12 pm

Hello Luca,

Thank you for contacting us.

We are sorry to hear you ran into an issue with MagicSpam and we will
work with you to have this resolved.

From what you have described, we understand that the "Exemptions"
option in the MagicSpam interface is not showing up for you. Would you
be able to send us a screen capture of the interface for examination? Could you
also please email us with your MagicSpam license key.



In addition, could you fill us in on these details about your platform:

- MagicSpam Version

- Operating System and Version

- Operating System Architecture (32 bit or 64 bit)

- Plesk, cPanel, MailEnable or Zimbra

- MTA (Qmail, Postfix, Exim)

Please let us know if you have any questions in the meantime.

-- MagicSpam Support Team --
-- MagicSpam Support Team --

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