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Whats he best way to block unwanted domains

Posted: Sun Aug 13, 2017 11:14 am
by Scottr
Hi,

here is an example address of what seems to be getting passed MagicSpam and Greylisting "boumvideo@ilesdelamadeleine.ca" and it is obviously spam, how can I block these addresses that are .ca or .pl for example?

Many thanks for your help in advance.
Scott

Re: Whats he best way to block unwanted domains

Posted: Tue Aug 15, 2017 5:37 pm
by magicspam
Hello Scott,

Thank you for your post.

MagicSpam for MailEnable does not yet have the feature that would allow blocking entire top level domains.

It would be very helpful if you could send us the MagicSpam logs for examination to better assist you with the uncaught spam issue on your system. To retrieve MagicSpam logs, you can use the MagicSpam interface and access the "Logs" tab.

In the log search result output, you have the option to export/save the log search results to a CSV file. Please Email the CSV file as an attachment to us.

Please also make sure that you remove entries where mua=yes and highlight only HAM entries that are spam from the domains in question.

Also, can you please send us screenshots of the following two tabs in your MagicSpam control panel:

* Settings / Server Policies
* Settings / IP Reputation

Please send this information to our support team at:

support@magicspam.com

This additional information will help us better understand the nature of the uncaught spam you are receiving, and will assist us in making suggestions for
how to improve your filtering.