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Plesk Onyx - error

Posted: Sun Oct 30, 2016 5:45 am
by haaid
When I try to go to the MagicSpam pro control panel i get the error "Sorry, this version of Plesk Panel is not supported. Please upgrade to version 9 or higher"; both to the main control panel or the domain specific one.

meanwhile i receive emails saying there is an update. Can i force this update through commandline?


tx!

Re: Plesk Onyx - error

Posted: Mon Oct 31, 2016 2:19 pm
by magicspam
Hello haaid,

Thank you for your post.

MagicSpam PRO requires Plesk version 12 and up.

In order for MagicSpam Pro to work, please upgrade your Plesk to the version 12.x and try installing MagicSpam PRo agian.

There is no need to update MagicSpam Pro trough the command line. Once you have updated Plesk to newest version, you can download the latest version of MagicSpam Pro through our download page:

http://www.magicspam.com/download/

We hope this helps.

Re: Plesk Onyx - error

Posted: Thu Nov 03, 2016 12:53 am
by haaid
Thank you,

Uploading and reinstalling indeed solved my problem!

Re: Plesk Onyx - error

Posted: Thu Nov 03, 2016 3:22 pm
by magicspam
haaid wrote:Thank you,

Uploading and reinstalling indeed solved my problem!

You are very welcome haaid, we are always happy to assist!

Have a great day!