Spam-Filtering does not work?

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melanchthon
Posts: 1
Joined: Mon Feb 22, 2016 9:43 am

Spam-Filtering does not work?

Post by melanchthon » Mon Feb 22, 2016 9:52 am

Hello,

i am a newbee and test the MagicSpam-Plugin for Plesk. Unfortunately MagicSpam is not very good or i have MagicSpam not configured.

After two days i see a lot of emails to an ex-colleague who does not work since 15 years for this company. Attached you find the CSV-File for this email-address (i changed the address to user@mail.com)

Thanks

Melanchthon

magicspam
Posts: 1087
Joined: Tue Oct 28, 2008 2:27 pm

Re: Spam-Filtering does not work?

Post by magicspam » Mon Feb 22, 2016 6:02 pm

Hello Melanchthon,

Thank you for your post. We unfortunately can't see your log files but we are very interesting in seeing them. Please send an email to support@magicspam.com and we would happily review. Please also include some screenshots of your current spam settings and IP reputation lists.

Thanks!

-- MagicSpam Support Team --
-- MagicSpam Support Team --

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