daily stats
Posted: Sun Sep 06, 2015 9:41 pm
why in daily stats >> 5 Highest Senders (Address) number is over, but email account didn’t send email (i check in WHM).
Thanks,
Earth
Thanks,
Earth
Hello Earth,
Thank you for your post.
For further clarity, can you provide us with a screenshot of what you are seeing in regards to the WHM cPanel, as well as a screenshot of the top 5 senders in your MagicSpam interface?
MagicSpam works at the SMTP level; therefore, there is an indication that emails are being sent out. WHM cPanel is a hosting platform and have no direct relationship with the email server. You may want to consider looking at the log of your mail server to further analyze the messages being sent out.
Please send us the screenshots of what you observed in WHM and the 5 highest senders in your MagicSpam interface. If you have any other questions or concerns, please let us know. Thank you!
-- MagicSpam Support Team --