daily stats

Welcome to MagicSpam Pro for cPanel WHM! A better spam protection in an easy to use cPanel WHM Module. Visit here for support, frequently asked questions, wishlists and discussion groups on this great module to make life with cPanel WHM that much simpler.

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phuketsolution
Posts: 1
Joined: Sun Sep 06, 2015 9:38 pm

daily stats

Post by phuketsolution » Sun Sep 06, 2015 9:41 pm

why in daily stats >> 5 Highest Senders (Address) number is over, but email account didn’t send email (i check in WHM).

Thanks,
Earth

magicspam
Posts: 1035
Joined: Tue Oct 28, 2008 2:27 pm

Re: daily stats

Post by magicspam » Tue Sep 08, 2015 10:57 am

Hello Earth,

Thank you for your post.

For further clarity, can you provide us with a screenshot of what you are seeing in regards to the WHM cPanel, as well as a screenshot of the top 5 senders in your MagicSpam interface?

MagicSpam works at the SMTP level; therefore, there is an indication that emails are being sent out. WHM cPanel is a hosting platform and have no direct relationship with the email server. You may want to consider looking at the log of your mail server to further analyze the messages being sent out.

Please send us the screenshots of what you observed in WHM and the 5 highest senders in your MagicSpam interface. If you have any other questions or concerns, please let us know. Thank you!

-- MagicSpam Support Team --

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